Production Operations Lead: Scheduling, Quality & Delivery

LifeSkills Connection Inc.; Carroll (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Disability Insurance

Health Insurance

Retirement Plan 401k

Paid Holidays

Job summary

LifeSkills Connection Inc. in Carroll, Iowa, is seeking a Production Coordinator to manage the daily production workflow for our full-service design and print business.

From order intake to fulfillment, you will coordinate graphic design, large- and small-format printing, and promotional products, ensuring accuracy, on-time delivery, and quality. Reporting to the Operations Director, you will work across design, production, and vendors, maintaining schedules, reviewing work orders, and

Qualifications

• High school diploma or equivalent required; associate's degree a plus.
• Previous production coordination, scheduling, or print/promotional products experience preferred.
• Experience with order or production management systems.
• Proficient with Microsoft Office, email, and general office technology.

Responsibilities

• Coordinate and schedule production jobs — including graphic design, large- and small-format printing, and promotional products — from the point they enter production through completion.
• Maintain the production calendar and prioritize jobs based on due dates, capacity, and material availability.
• Monitor job progress and adjust schedules to resolve bottlenecks and meet delivery commitments.
• Keep the Operations Director informed of production timelines, capacity, and any issues affecting delivery.
• Review production work orders for completeness and accuracy, including specifications, quantities, artwork, and due dates.
• Enter and track jobs in the order and production management system.
• Coordinate proof preparation and internal review with design staff, routing customer sign-off through the Operations Director.
• Maintain accurate job records, files, and documentation.
• Order and track materials, print stock, and promotional product inventory needed for production.
• Coordinate with vendors and suppliers on outsourced services, promotional product sourcing, and delivery timelines.
• Monitor inventory levels and reorder supplies to avoid production delays.
• Inspect finished products for quality, accuracy, and adherence to specifications.
• Ensure completed jobs are finished on schedule and hand off to the Shipping and Receiving Clerk for packaging, shipping, and customer pickup.
• Address and resolve production errors, reprints, and quality issues promptly.
• Provide backup assistance with front counter and package drop-off services as needed, supporting the Shipping and Receiving Clerk.
• Refer pricing, quoting, and new order requests to the Operations Director.
• Maintain organized production and order records in accordance with company policies.
• Assist with reporting on production output, turnaround times, and job status.
• Provide other administrative support as necessary.

Skills

Organizational skills

Attention to detail

Cross-functional coordination

Communication skills

Production software

Microsoft Office

Promotional products

Team collaboration

Education

High school diploma or equivalent

Associate's degree a plus

Tools

Order management system

Production planning software

Job description

LifeSkills Connection Inc. in Carroll, Iowa, is seeking a Production Coordinator to manage the daily production workflow for our full-service design and print business.

From order intake to fulfillment, you will coordinate graphic design, large- and small-format printing, and promotional products, ensuring accuracy, on-time delivery, and quality. Reporting to the Operations Director, you will work across design, production, and vendors, maintaining schedules, reviewing work orders, and