Production Operations Associate (2nd shift) - Seattle, WA

Xerox; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full medical/dental/vision

401k matching

Paid time off

Job summary

Xerox is seeking a dedicated team member to support contracted services for Boeing, delivering Premask, Stencil, Wetpen, and Scribe ship sets while meeting SOP/SOW standards. The role requires strong attention to detail, time management, and the ability to manage multiple tasks in a production-driven environment.

No prior experience is required, but familiarity with basic Microsoft Office tools and a readiness to learn trainings is preferred.

Qualifications

• Excellent customer Service, interpersonal, and communication skills.
• Good organizational and time management skills.
• Ability to manage multiple tasks.
• Problem solving and critical thinking skills.

Responsibilities

• Provide delivery of contracted services at Boeing.
• Produce Premask, Stencil, Wetpen and Scribe ship sets per paint hanger schedule.
• Produce High Accuracy Plots per distributed requests.
• Deploy service solutions that meet SOP and SOW standards.
• Provide requested data within contract timeframes.
• Provide requested data within allowable error rates.
• Achieve business objectives (PEP) and address shortfalls.

Skills

Customer service

Communication

Time management

Organizational skills

Multitasking

Problem solving

Relationships

Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

This role supports Xerox’s contracted services by producing Premask, Stencil, Wetpen, Scribe ship sets, and high-accuracy plots according to production schedules and customer requests. The position requires strong attention to detail, time management, customer service, and the ability to follow SOP/SOW requirements while meeting service-level expectations.

This is an onsite 2nd shift position, working from 3:00 PM to 1:00 AM (10-hour shifts, 4 days per week). No prior experience is required, but candidates should be comfortable using basic Microsoft Office tools, navigating the internet, completing required Xerox/Boeing training, and managing multiple tasks in a production-focused environment.

Why Join This Team:

• Lead a team of Partner Managers supporting Xerox’s dealer and agent channel across the Western United States.
• Shape and execute regional channel strategies focused on profitable growth and market expansion.
• Build executive relationships and joint business plans with strategic dealer and agent organizations.
• Collaborate across sales, marketing, operations, technical, service, pricing, contracts, and enablement teams.
• Help strengthen Xerox’s channel position across technology, software, services, managed print, workflow, and industry-specific solutions.

Duties, Roles and Responsibilities:

• Provide delivery of contracted services at Boeing.
• Produce Premask, Stencil, Wetpen and Scribe ship sets per paint hanger schedule.
• Produce High Accuracy Plots per distributed requests.
• Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW).
• Provide requested data within the timeframes outlined in the contract.
• Provide requested data within the allowable error rates outlined in the contract.
• Achieve business objectives (PEP), identify and resolve shortfalls and issues.

Qualifications:

• Constructive, positive outlook and persistence in the face of obstacles.
• Excellent customer Service, interpersonal, and communication skills.
• Operational Management.
• Build and maintain relationships.
• Good organizational and time management skills.
• Ability to manage multiple tasks.
• Problem solving and critical thinking skills.

How We Set You Up for Success:

• Job training to support your understanding of Xerox solutions, services, and channel priorities.
• Career development opportunities that support continued professional growth.
• A healthy ramp-up period to help you build familiarity with the team, partner network, and regional priorities.
• Cross-functional collaboration with sales, marketing, operations, technical, service, pricing, contracts, and enablement teams.
• Opportunities to build relationships with strategic partners and contribute to Xerox’s channel growth across the Western United States.

Additional Benefits:

• Substantial growth opportunities for future career development within a supportive and collaborative company culture.
• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days.

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