Production Manager/Scheduler – Commercial Printing & Signage

AlphaGraphics of Downtown Raleigh; Garner (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Full benefits package (health, PTO, holidays)

401(k) and matching

Performance bonuses

Opportunities for advancement

Job summary

AlphaGraphics of Downtown Raleigh, located in Garner, NC, seeks a Production Manager/Scheduler to oversee all operations of the print production floor. This vital leadership role demands expertise in commercial printing processes and strong team management skills to uplift our production capabilities.

The successful candidate will lead a dedicated team, ensuring efficient workflow management, scheduling, and continuous improvement initiatives. Candidates must have 3+ years of relevant experience and be proficient with MIS/production software.

Qualifications

• 3+ years in a production management or supervisory role within commercial printing.
• Experience with commercial print and wide-format/signage production.
• Strong understanding of scheduling and production metrics.

Responsibilities

• Oversee day-to-day operations of the print production floor.
• Manage daily production workflow across departments.
• Lead, coach, and develop a 10-person production team.

Skills

Production management

Scheduling

Workflow optimization

Team leadership

Commercial printing knowledge

Tools

PrintSmith

Pace

Monarch

Logic

Job description

Overview

We are a fast-growing commercial printing and signage company located in Garner, NC. Our operation runs a mix of digital and offset production, large-format/signage, finishing, mailing, and custom project work. We are looking for a strong Production Manager/Scheduler who can elevate our processes, strengthen the team, and help push a high-volume shop to its next level of performance. This is a hands-on leadership position that requires full-time presence in our Garner facility.

Position Overview

The Production Manager will oversee all day-to-day operations of the print production floor, including scheduling, workflow management, personnel, and continuous improvement initiatives. This role is responsible for a 10-person production team and will work closely with sales, project management, prepress, and leadership to ensure that jobs move efficiently through the shop.

Key Responsibilities

• Production & Scheduling

• Manage daily production workflow across digital, offset, finishing, mailing, and large-format/signage departments.
• Create and maintain production schedules to ensure deadlines are met and resources are optimized.
• Prioritize jobs based on capacity, deadlines, and customer needs.
• Identify and solve production bottlenecks proactively.
• Daily paper and inventory ordering.

• Personnel Leadership

• Lead, coach, and develop a 10-person production team.
• Build a positive, accountable, and high-performing culture on the production floor.
• Oversee hiring and onboarding of production staff as needed.

• Operational Management

• Implement process improvements to increase efficiency, reduce rework, and enhance quality.
• Maintain strong working standards for quality control and safety.
• Collaborate with sales and project managers to align capacity, expectations, and job requirements.
• Contribute to costing analysis on a quarterly basis with Management.

Qualifications & Experience

• 3+ years in a production management or supervisory role within commercial printing.
• Experience with both commercial print and wide-format/signage production is highly preferred (or at least exposure to a mixed print/sign shop environment).
• Strong understanding of scheduling, workflow optimization, and production metrics.
• Familiarity with MIS/production software (PrintSmith, Pace, Monarch, Logic, or similar).
• Ability to lead and motivate a team in a fast-paced, deadline-driven environment.

Ideal Candidate Traits

• Strong communicator who collaborates easily with sales, project management, prepress, and leadership.
• Self-directed, organized, and solutions-oriented.
• Confident decision-maker with a calm, steady approach to shop-floor challenges.
• Process-driven with an eye for efficiency and improvement opportunities.
• High sense of ownership and accountability for the success of the production operation.

Compensation & Benefits

• Salary commensurate with experience.
• Full benefits package (health, PTO, holidays, etc.).
• 401(k) and 401(k) matching; bonus based on performance.
• Company parties; opportunities for advancement.
• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.