Production Manager

Campers Inn Company; Wilmington (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Career development

Health insurance

401k with employer match

Paid time off

Life insurance

Job summary

Campers Inn RV Wilmington is seeking a Production Manager to lead the service department team and oversee daily shop operations in Wilmington, OH. You will drive productivity, ensure safety standards, and coordinate technical installations while maintaining high-quality repairs.

The role requires supervisory experience, RV industry knowledge, and the ability to mentor technicians. A valid driver's license, forklift certification, and familiarity with MS Office are preferred.

Qualifications

• High school diploma or equivalent required.
• Valid Driver’s license and good driving record required.
• RVIA/RVDA certification or Master certification preferred.
• Forklift experience/certification preferred, or ability to be certified within one year.

Responsibilities

• Lead the service department team and ensure safety standards are met.
• Supervise shop personnel, coordinate installations, and mentor technicians.
• Train staff on new products and safety procedures; monitor productivity and labor reports.
• Maintain quality controls and perform inspections to company and factory standards.
• Provide cradle-to-grave customer service and support shop operations.

Skills

Supervisory experience

RV industry experience

Safety procedures

Customer service

MS Office

Motility Systems2K

Lifting 50 pounds

Education

High school diploma or equivalent

Tools

Forklift certification

Driver’s license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Production Manager

Full Time Location Campers Inn RV of Wilmington Inc, Wilmington, OH, US

Campers Inn RV is looking for a Production Manager. This role is responsible for leading the service department team.

Essential Job Functions

• This is a safety sensitive position
• Supervises shop personnel providing support with technical installations
• Train employees on new products and safety procedures. Mentors new technicians
• Monitor and review work schedules, technician productivity and labor control reports
• Track monthly departmental results
• Assures productivity standards are met
• Provides “cradle to grave” customer service
• May answer phones and provide assistance to customers
• Maintain a safe work area for customers and coworkers
• Perform other miscellaneous duties as assigned
• May cross train to perform other duties
• Perform in the role of shop expert
• Ensure Quality Controls are in place and performs inspections to verify repairs are performed to company and factory standards.
• Conduct shop meeting to cover safety, new policies, and manufacturer subjects
• Attend off site training to keep informed of the newest advances in the industry

Qualifications

• Education:
  • High school diploma or equivalent is required
• Licenses or certifications:
  • Valid Driver’s license and good driving record required
  • Some supervisory experience is preferred
  • RVIA/RVDA certification or Master certification preferred
  • Forklift experience/certification preferred, or ability to be certified within one year is required
• Experience:
  • Education and/or experience in the RV industry commensurate is required
• Abilities:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to plan and prepare work schedules for optimum coverage
  • Ability to communicate in a professional and tactful manner
  • Ability to prioritize work assignments
  • Ability to provide accurate and helpful information to customer
  • Ability to analyze and write reports
  • Ability to handle problems and facilitate successful outcomes
  • Willingness to accept additional tasks, duties and/or direction from management
  • Basic math skills
  • Comprehensive knowledge of product installation activities
  • Working knowledge of the activities, methods procedures and policies of a Service Department environment
  • Advanced knowledge of products, installation schedules, products prices and current sale items
  • Knowledge of MS Office
  • Ability to use company system applications, including Motility Systems2K and other software as applicable
  • Ability to safely handle solvents and chemicals
  • Ability to navigate other risks associated with working around machines, tools, and RVs
  • Ability to move RVs of various sizes as needed
  • Ability to organize various physical tasks through adjusting, climbing ladders, connecting, lifting, pulling, pushing, or bending
  • Ability to stand for long periods of time.
  • Ability to reach above shoulders and lift a minimum of 50 pounds

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (Basic, Supplemental, Spouse, and Child available)
  • Employee Assistance Program (EAP)
  • Paid Time OffQualified retirement plan (401k) with Employer Match
• Fair and competitive compensation

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.