Production Manager

Savers; Conyers (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the thrift retail sector is seeking a Production Manager to oversee production processes and team management. The role involves ensuring quality control, meeting financial targets, and providing excellent customer service. Ideal candidates will possess strong communication and analytical skills, with a background in retail management preferred.

Benefits

Health plans

Life insurance

Wellness programs

401k with company matching

Paid time off

Mental health services

Qualifications

• Excellent communication and presentation skills.
• Retail or industrial management experience preferred.
• Strong mathematical and analytical skills.

Responsibilities

• Oversee the management and direction of the production process.
• Supervise and develop team members and supervisors.
• Ensure a positive customer/donor experience.

Skills

Communication

Presentation

Analytical Skills

Mathematical Skills

Coaching

Education

High School diploma

Post-secondary education preferred

Tools

Microsoft Office

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks for reuse, while providing our partners with valuable funding for their community programs. We are proud of our impact and the #ThriftProud movement, supported by millions of loyal customers and over 22,000 team members across 300+ stores. Learn more at savers.com.

Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

What you can expect :

• The opportunity to celebrate uniqueness from diverse backgrounds and perspectives.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Career growth and development opportunities aligned with our store expansion plans.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, developing around 90% of our training internally.
• Benefits including health plans, life insurance, wellness programs, a 401k with company matching, paid time off, and mental health services.

What you’ll be working on:

The Production Manager oversees the management and direction of the production process, leading teams in accordance with policies, ensuring the right items are priced, merchandised, and available, and maintaining quality control.

Store Performance

• Meet financial targets and key metrics.
• Monitor work pace and store operations.
• Ensure a positive customer/donor experience.

Leadership and Development

• Supervise and develop team members and supervisors.
• Plan staffing, recruitment, and training.

Customer/Donor Service

• Respond to questions and complaints.
• Train team members on service expectations.

Consistent Production

• Manage item condition, volume, and pricing.
• Oversee quality checks and workflow efficiencies.

Loss Prevention and Safety

• Ensure security and safety policies are followed.
• Promote loss prevention awareness.

Qualifications:

• Excellent communication and presentation skills.
• Ability to observe, assess, and coach others.
• Proficiency in Microsoft Office.
• High School diploma required; post-secondary preferred.
• Retail or industrial management experience preferred.
• Strong mathematical and analytical skills.

Physical Requirements:

• Ability to lift up to 50 lbs, stand, walk, and perform physical tasks regularly.
• Must navigate industrial environments safely.

This position is exempt under FLSA and may require travel to other store locations for meetings or business purposes.