Production Manager

Gifthealth; Columbus (OH); On-site; USD 97,000 - 115,000; Full time

Job summary

Gifthealth is seeking a proactive Production Manager to lead the pharmacy production team and optimize day-to-day operations in a fast-paced, mission-driven environment. You will oversee staffing, quality, compliance, and performance management while hands-on in daily workflows.

Success in this role requires 3+ years in high-volume production or logistics and at least 1 year of leadership experience, with strong knowledge of pharmacy laws and dispensing technologies.

Qualifications

• High school diploma or equivalent required.
• 3+ years in high-volume production, warehouse, or logistics.
• 1+ year of leadership experience.
• Strong knowledge of pharmacy laws, standards, and compliance requirements.

Responsibilities

• Lead and develop a production team; manage scheduling and coverage for daily operations.
• Oversee daily prescription fulfillment with emphasis on quality, safety and efficiency.
• Coordinate with pharmacists, technicians, and operations leadership; support inspections and audits.
• Monitor inventory levels; forecast needs and manage storage per safety guidelines.
• Drive process improvements and strategic projects to scale operations.

Skills

Team leadership

Operations management

Pharmacy software

Regulatory compliance

Problem solving

Education

High school diploma

Tools

Dispensing systems

Inventory software

QA auditing tools

Job description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Description

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

We are seeking a proactive and experienced Production Manager to lead and support our pharmacy production team in a fast-paced, mission-driven environment. This role is responsible for the operational success of the production function—including staffing, quality, compliance, and performance management. You will play a hands‑on role in day‑to‑day operations while also taking ownership of workflow optimization and team development.

If you're an experienced fulfillment professional with a passion for leadership and a drive to improve healthcare, we’d love to meet you.

Key Responsibilities

Team Leadership & Development

• Manage, coach, and develop a team of production associations including leads, ensuring clarity around roles, performance expectations, and growth paths. Own scheduling, shift planning, and coverage to meet operational demands. Foster a culture of accountability, collaboration, and continuous improvement.
• Conduct regular performance check‑ins, feedback sessions, and annual reviews.

Operational Oversight

• Oversee daily prescription fulfillment operations with an emphasis on quality, safety, and efficiency.
• Support and troubleshoot workflow issues, making real‑time decisions to meet daily metrics.
• Partner closely with pharmacists, pharmacy technicians, operations leadership, and cross‑functional teams.
• Serve as the primary point of contact for production operations during inspections or audits.

Compliance & Quality Assurance

• Ensure all operations comply with state and federal regulations, including DEA and Board of Pharmacy requirements.
• Lead regular audits of processes, documentation, and compliance.
• Monitor and elevate potential risks or process gaps.

Inventory & Supply Chain Management

• Partner with inventory leads to oversee medication and supply levels.
• Track utilization trends and forecast needs based on volume and seasonal shifts.
• Ensure all medications are stored, handled, and disposed of per safety guidelines.

Strategic Projects & Partnership Support

• Collaborate on key initiatives, such as expansion planning or partnership onboarding. Identify and implement process improvements to scale operations and enhance service delivery.

Qualifications

• High school diploma or equivalent (required);
• At least 3 years of experience in a high‑volume production, warehouse, or logistics;
• 1+ year of leadership experience, ideally in a supervisory or training role
• Preferred Skills:
• Strong knowledge of pharmacy laws, standards, and compliance requirements
• Comfort working with pharmacy software, dispensing technology, and workflow systems
• Effective communicator, especially in times of change or under pressure
• Solutions‑oriented with a mindset for process improvement
• Strong team player with a high level of empathy and accountability

Work Environment

• Location: On‑site
• Schedule: Full‑time
• May require additional availability or flexibility for escalations.
• Regular meetings with your teams, departments, or leadership to ensure alignment.

Key Essential Functions

• Must be able to stand for at least 8 hours at a day and up to 10 hours per day during peak periods.
• Must be able to lift up to 30‑50 pounds.
• Must perform repetitive motions for an entire shift (bending, reaching, lifting, scanning labels, packing boxes).
• Must be able to work onsite for all scheduled shifts.
• Must be able to work in a warehouse environment with varying temperatures and moderate noise.

Employment Classification

Status: Full‑time

FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel.Gifthealth reserves the right to modify job duties or descriptions at any time.

Salary Description

$97,000-115,000/yr.