Production Supervisor

Gifthealth Inc; Mesa (AZ); On-site; USD 55,000 - 70,000; Full time

Job summary

Gifthealth Inc. seeks a Production Supervisor to lead the production team in our Mesa, AZ distribution center. You will supervise Production Leads and Associates, coordinate workflows, monitor inventory accuracy, and ensure safety, quality, and cost-effective operations.

You will partner with procurement, transportation, and customer care to optimize processes and drive continuous improvement. The role requires 3–5 years in production/warehouse/logistics with leadership experience, strong

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree in supply chain, operations, business administration or related field is preferred.
• Certified Pharmacy Technician license is preferred.
• 3–5 years of experience in production, warehouse or logistics with 3 years in a leadership role is required.
• Knowledge of warehouse, distribution and transportation operations and safety regulations is required.
• Lean manufacturing or continuous improvement concepts and supply chain best practices are preferred.
• Strong conflict resolution, delegation, workload planning and problem-solving skills are essential.
• Excellent verbal, written and interpersonal communication skills are required.

Responsibilities

• Facilitate team meetings, monitor staffing, set daily goals, and ensure throughput and quality targets.
• Lead and mentor teams with an onsite presence, driving accountability and process improvements.
• Ensure compliance with safety and quality standards; coach staff for growth and development.
• Oversee onboarding, performance management, and offboarding as needed.

Skills

Team leadership

Inventory management

Continuous improvement

Problem solving

Communication

Cross-functional collaboration

Education

High school diploma

Bachelor's degree (Preferred)

Certified Pharmacy Technician license (Preferred)

Tools

ERP systems

WMS systems

SAP

Oracle

Manhattan Associates

Blue Yonder

Job description

Description

Position Summary

We are seeking a Production Supervisor to support our production team as a hand-on leader of our production team, ensuring alignment with organizational goals, operational excellence, and compliance standards. This role will be responsible for the daily activities of the Production Leads and Production Associates within the distribution center, ensuring efficient, accurate, and cost-effective processing of the production operation. Reporting directly to the Production Manager, this role is responsible for coordinating workflows, supervising production staff, monitoring inventory accuracy, and maintaining compliance with safety and quality standards. The supervisor collaborates closely with cross functional teams—including procurement, transportation, and customer care to optimize processes, resolve operational issues, and support continuous improvement initiatives.

Key Responsibilities

• Facilitates team pod huddles and meetings, reviewing staffing levels, communicating goals daily updates, addressing issues, and maintaining operational supply, shipping, and storage standard to ensure team meets or exceeds throughput and quality targets.
• Leads and mentors teams with a strong onsite presence, driving accountability, resolving challenges, and improving processes
• Ensures employees meet or exceed compliance, safety, and clear performance goals; coaching and developing employees for growth
• Completes onboarding, performance management, and offboarding of employees, as needed

Qualifications

• Education:
• High school diploma or equivalent (Required)
• Bachelor’s degree in supply chain management, operations management, business administration, or related field (Preferred)
• Licensure/Certification:
• Certified Pharmacy Technician license (Preferred)
• Experience:
• 3 to 5 years of experience in production, warehouse, or logistics, with 3 years of experience in a leadership role (Required)
• Knowledge, Skills, & Abilities:
• Knowledge of warehouse, distribution, and transportation operations; OSHA and workplace safety regulations, ERP/WMS systems (e.g., SAP, Oracle, Manhattan, Blue Yonder); inventory control methods (cycle counts, FIFO/LIFO, WMS processes), and shipping/receiving procedures and documentation (Required)
• Knowledge of lean manufacturing or continuous improvement concepts (5S, Kaizen, etc.) and supply chain principles and logistics best practices (Preferred)
• Strong conflict resolution and team building skills (Required)
• Effective delegation and workload planning skills (Required)
• Problem solving and root cause analysis skills (Required)
• Excellent verbal, written and interpersonal communication skills (Required)
• Strong cross department collaboration (business development, account management procurement, customer care, HR, etc.)
• Ability to communicate instructions, updates, and performance expectations to teams
• Ability to lead, motivate, and coach employees (Required)
• Ability to analyze KPIs, productivity reports, and operational data (Required)
• Proficiency with Google Suite and/or Microsoft Office (Excel, Outlook, Teams, etc.) (Required)
• Ability to use and troubleshoot warehouse technology (scanners, RF devices) (Preferred)

Work Environment

• Location: On-site
• Schedule: 6:30 A.M. to 3:30 P.M. Monday through Friday with additional flexibility required during night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed
• Regular meetings with Production Associates and Production Supervisor to ensure alignment
• Warehouse environment with potential exposure to dust, temperature fluctuations, and loud equipment with PPE provided and required when applicable

Key Essential Functions

• Must be able to stand for at least 8 hours a day and up to 10 hours per day during peak periods.
• Must be able to lift up to 30-50 pounds with or without assistance on occasion
• Must perform repetitive motions for an entire shift (bending, reaching, lifting, scanning labels, packing boxes) on occasion
• Must be able to work onsite for all scheduled shifts.
• Must be able to work in a warehouse environment with varying temperatures and moderate noise.

Employment Classification

Status: Full-time
FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.