Production Manager

Action Collision; Annapolis (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Action Collision in Annapolis, MD is seeking an experienced Production Manager to lead our auto body repair team. You will supervise daily production, allocate work to technicians, ensure repairs meet quality standards, and keep schedules on target.

The ideal candidate has at least five years in collision repair, I-CAR certification or ASE training, strong leadership and computer skills with estimating software.

Qualifications

• 5 years of prior auto body collision repair experience.
• I-CAR certification, ASE training preferred.
• Advanced understanding of operations and repair procedures.
• Proven experience managing employees in a high performing collision repair facility.
• Proficient computer skills and prior estimating software experience.
• Valid driver’s license and insurable driving record.

Responsibilities

• Provide daily supervision and direction to all production staff members.
• Dispatch all work assignments to production personnel according to ability (low-skilled/high-skilled).
• Schedule all sublet work in a timely manner.
• Meet with each technician daily to discuss work assignments and schedules creating a plan of accountability and time driven completions for each stage of production.
• Maintain information within CCC1 to reflect vehicle status; ensure accuracy.
• Monitor work quality and provide day-to-day feedback and coaching to technician staff.
• Train, counsel, motivate and monitor performance of Production Coordinators, as necessary.
• Plan daily collision repair production schedule to maximize efficiency and maintain cycle time goals.
• Run production meetings to communicate priorities to staff.
• Immediately identify and address any quality issues or production delays.
• Perform final quality inspection prior to delivery of the vehicle to customer.

Skills

Analytical thinking

Multi-tasking

Problem solving

Leadership

Organizational skills

Communication

Education

I-CAR certification

ASE training

Tools

Estimating software

Job description

Career Opportunities with Action Collision

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The Production manager is responsible for supervising and assigning repair work to technicians, ensuring completion and quality of the repair work, monitoring work quality, indentify and address issues. Also this position is responsible for supervising the workflow to complete vehicle repairs within specific target dates.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide daily supervision and direction to all production staff members
• Ensuring that all repairs are completed correctly/accurately the first time, on time in adherence with industry quality standards
• Dispatch all work assignments to production personnel according to ability (low-skilled/high-skilled)
• Ensure every teammate has a production forecast list for efficiency
• Schedule all sublet work in a timely manner
• Meet with each technician daily to discuss work assignments and schedules creating a plan of accountability and time driven completions for each stage of production.
• Maintain information within CCC1 to reflect vehicle status. Ensure information is always current & accurate
• Monitor work quality and provide day-to-day feedback and coaching to technician staff creating a team environment for both body & paint.
• Train, counsel, motivate and monitor performance of Production Coordinator(s), as necessary
• Plan daily collision repair production schedule to maximize efficiency and maintain cycle time goals
• Run production meeting to communicate priorities to staff
• Immediately identify and address any quality issues or production delays
• Perform final quality inspection prior to delivery of the vehicle to customer

QUALIFICATIONS

• 5 years of prior auto body collision repair experience.
• I-CAR certification, ASE training preferred.
• Advanced understanding and knowledge of operations, and repair process/procedures.
• Proven experience managing employees in a high performing collision repair facility preferred.
• Ability to be analytical, multi-task and problem solve.
• Highly organized, able to handle multiple concurrent assignments.
• Proficient computer skills and prior estimating software experience required.
• Valid driver’s license and insurable driving record.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.