Estimator

Severn Auto Body; Annapolis (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Action Collision is seeking an Estimator to determine repair costs and timelines for damaged vehicles, while negotiating insurance payments and explaining costs to customers. The role requires examining car damage, estimating labor and parts, and preparing insurance forms for accurate estimates.

You will also draft work orders, document repairs, and communicate with customers in a professional manner. This position emphasizes precision, safety, and teamwork in a fast-paced shop environment.

Qualifications

• Solid working knowledge of repair processes and materials used in collision repair.
• 1–3 years of experience in collision repair.
• Strong attention to detail and ability to follow written and verbal instructions.
• Ability to lift up to 35 pounds and occasionally over 70 pounds.
• Proven negotiation skills and commitment to servicing the customer.

Responsibilities

• Examine vehicle damages requiring repair, replacement, or repainting.
• Assess vehicle damage through inspections.
• Estimate labor and parts costs for repairs.
• Prepare insurance forms showing repair costs.
• Communicate vehicle damage, costs, and insurance details to customers.
• Draft work orders and enter them into CollisionRight’s system.
• Maintain records of all repairs.

Skills

Negotiation skills

Attention to detail

Safety consciousness

Physical stamina

Collaborative teamwork

Communication with customers

Adaptability in fast-paced environment

Tools

CollisionRight system

Job description

Career Opportunities with Action Collision

A great place to work.

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The Estimator is primarily responsible for determining the approximate cost associated with the vehicle’s damages and determining the timeline by which the repairs can be made. The Estimator is also in charge of negotiating insurance payment and communicating costs to customer.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Examines all parts of vehicle that appear to be damaged that require repair, replacement, or repainting
• Assess vehicle damage though inspections
• Estimates the cost of labor and car part to repair damage on the vehicle
• Prepare insurance forms to show repair cost estimate
• Communicates to customer in a professional manner the damage of vehicle and answers any questions that the customer may have about vehicle, costs, and insurance
• Draft work order with required repair and enter it into CollisionRight’s system
• Keep a record of all repairs in company file

QUALIFICATIONS

• Solid working knowledge of the processes, techniques and materials used in repairing automotive equipment with a minimum of 1-3 years of experience working in the collision repair arena
• Possess extensive knowledge of vehicle structure to remove and replace damaged components, such as doors, windscreens and fenders
• Demonstration of safety precautions required in performing the work in this position
• Possess a strong attention to detail in addition to the ability to follow written and verbal instructions
• Strength to perform average lifting up to 35 pounds and occasionally over 70 pounds
• Demonstrated agility, equilibrium and coordination as required when climbing, stooping, kneeling, crouching, crawling and balancing under precarious conditions
• Strong arm, hand and finger dexterity with demonstrated physical capacity to reach, handle, finger and feel
• Strong negotiation skills along with a commitment to servicing the customer
• Comfortable working in a fast-paced, production oriented environment.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.