Production & Logistics Coordinator (ERP & Scheduling)

Ontario Trillium Foundation; Euless (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Ontario Trillium Foundation seeks an Operations Coordinator to manage front-end operations and ERP-driven processes. You will schedule production, coordinate with buyers and customer service, and ensure accurate sales orders while maintaining high service levels.

You will support continuous improvement, monitor KPIs, and act as a primary contact for customers on job status, ship dates, and material details. The role combines office work with occasional factory floor engagement.

Qualifications

• High school diploma or GED required; college degree in business, supply chain, or related field preferred.
• Working knowledge of organizational workflow and standard operating procedures.
• Bilingual English/Spanish a plus.
• Strong organizational skills with the ability to prioritize tasks and manage multiple priorities.
• Comfortable stepping into a lead or point-of-contact role when needed.
• Excellent interpersonal, verbal, and written communication skills.
• Proficient in Google Apps and ERP systems, with strong computer proficiency.
• Experience in the printing or flexible packaging industries is a plus.

Responsibilities

• Coordinate production scheduling and communication to meet deadlines and maintain workflow efficiency.
• Assist in building job specs, including item BOM and production operations.
• Monitor supply chain activities, track orders, and flag cost/quality/reliability concerns.
• Ensure accurate sales orders and timely processing.
• Act as primary contact for customers on open job status, ship dates, and material information.
• Assist with day-to-day use and upkeep of ERP and production software.
• Coordinate with Buyer, Customer Service Manager, and Pre-Press Assistant to keep front-end operations running smoothly.
• Own daily operational activities and respond to urgent issues to keep operations on track.
• Track basic KPIs and flag process issues or opportunities for improvement.

Skills

Organizational skills

Communication skills

Lead/point-of-contact

Multitasking

Customer service

Education

High school diploma or GED

College degree in business/supply chain or related field

Tools

Google Apps

ERP systems

Job description

Ontario Trillium Foundation seeks an Operations Coordinator to manage front-end operations and ERP-driven processes. You will schedule production, coordinate with buyers and customer service, and ensure accurate sales orders while maintaining high service levels.

You will support continuous improvement, monitor KPIs, and act as a primary contact for customers on job status, ship dates, and material details. The role combines office work with occasional factory floor engagement.