Production Lead: Drive Daily Impact & Team Excellence

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Vacation and Sick

Paid Holidays

403(b) with company match

Employee Assistance Program

Job summary

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. in Cincinnati is seeking a Production Lead to support leadership by driving daily operational excellence and upholding Goodwill’s mission and brand standards.

You will provide hands-on leadership in production, coach staff, ensure safety and quality, and help the team meet daily production goals while serving as a reliable point of contact for leadership.

Qualifications

• Experience in customer service preferred.
• Ability to lead a team and work independently.
• Sixteen years or older.

Responsibilities

• Support the Production Manager and Assistant Production Manager with day-to-day operations.
• Ensure compliance with policies including reporting theft or misuse of company property.
• Provide coaching, direction, and training to production team on job duties.
• Make recommendations to management regarding disciplinary actions.
• Inspect and validate pricing and quality of production.
• Ensure the team achieves daily production goals.
• Assist with inventory counts, pricing, and related tasks.
• Represent Goodwill in a professional manner and protect the organization’s reputation.
• Maintain professional appearance and behavior.
• Communicate priorities, goals, and daily expectations with leadership and team.
• Foster accountability, teamwork, and continuous improvement.
• Serve as a reliable contact when management is unavailable.
• Demonstrate reliability and professionalism.
• Other duties assigned by leadership.

Skills

Customer service

Leadership

Coaching

Communication

Job description

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. in Cincinnati is seeking a Production Lead to support leadership by driving daily operational excellence and upholding Goodwill’s mission and brand standards.

You will provide hands-on leadership in production, coach staff, ensure safety and quality, and help the team meet daily production goals while serving as a reliable point of contact for leadership.