Production Lead (Days)

Pollard Games, Inc. dba American Games; Council Bluffs (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Pollard Games, Inc. dba American Games is seeking an experienced Production Lead to mentor staff, optimize daily workflows and sustain safe, high-quality production of charitable gaming products across North America.

You will guide operators, resolve issues and drive continuous improvement while maintaining on-time output. The role emphasizes coaching, safety, problem solving and cross-training to build a flexible, high-performing team in a fast-paced manufacturing environment.

Qualifications

• Five to seven years of manufacturing experience preferred.
• Minimum of three years of leadership, lead or supervisory experience in manufacturing preferred.
• Experience in printing, packaging, converting, label production, maintenance or similar production environments is a plus.
• Strong mechanical aptitude with the ability to troubleshoot equipment and production issues.
• Proven ability to motivate, coach and develop employees.
• Excellent organizational, communication and problem-solving skills.

Responsibilities

• Coordinate daily production activities and workflow with the Shift Supervisor.
• Provide day-to-day leadership, guidance and support to machine operators and production employees.
• Troubleshoot equipment and production issues to minimize downtime and maximize efficiency.
• Operate production equipment as needed to support manufacturing requirements.
• Train, mentor and coach new employees on machine operation, safety procedures, quality standards and production processes.

Skills

Leadership

Manufacturing

Troubleshooting

Process Improvement

Training & Coaching

Safety Compliance

Job description

Lead the Team. Drive Results. Make an Impact.

We're looking for an experienced Production Lead who is passionate about developing people, solving problems and driving operational excellence. If you're a natural leader with manufacturing experience and enjoy mentoring others while keeping production running efficiently, this is your opportunity to take the next step in your career.

As a Production Lead, you'll help lead the production of charitable gaming products used by organizations across North America. Your leadership will directly influence safety, quality, productivity and employee success while helping our team deliver exceptional products every day.

What You'll Do

As a Production Lead, you'll serve as the primary support to the Shift Supervisor by coordinating daily production activities, coaching team members, resolving production challenges and ensuring work is completed safely, efficiently and on schedule.

Additional Duties and Responsibilities Include:

• Assist the Shift Supervisor with coordinating daily production activities and workflow.
• Provide day-to-day leadership, guidance and support to machine operators and production employees.
• Troubleshoot equipment and production issues to minimize downtime and maximize efficiency.
• Operate production equipment as needed to support manufacturing requirements.
• Train, mentor and coach new employees on machine operation, safety procedures, quality standards and production processes.
• Promote cross-training and employee development to build a flexible, high-performing workforce.
• Monitor production schedules, job tickets and work instructions to ensure products are manufactured accurately and on time.
• Identify quality concerns and assist with implementing corrective actions.
• Monitor machine efficiency and recommend process improvements to increase productivity and reduce waste.
• Assist with inventory of production supplies and communicate replenishment needs.
• Promote a culture of safety by reinforcing company policies, housekeeping standards and safe work practices.
• Support positive employee relations by communicating operational needs and team concerns to leadership.
• Assist with attendance, payroll, and departmental documentation when needed.
• Other duties as required.

What We're Looking For

We're looking for someone who leads by example, motivates others and thrives in a fast-paced manufacturing environment.

• Five (5) to seven (7) years of manufacturing experience preferred.
• Minimum of three (3) years of leadership, lead or supervisory experience in a manufacturing environment preferred.
• Experience in printing, packaging, converting, label production, maintenance or similar production environments is a plus.
• Strong mechanical aptitude with the ability to troubleshoot equipment and production issues.
• Proven ability to motivate, coach and develop employees.
• Excellent organizational, communication and problem-solving skills.
• Ability to prioritize multiple responsibilities and adapt to changing production demands.
• Basic computer skills with the ability to learn company software and reporting systems.
• Strong attention to detail and commitment to quality.
• Positive leadership style with a focus on teamwork, accountability and continuous improvement.
• Ability to work well in a diverse environment.

Additional Requirements:

• Must be legally authorized to work in the United States and provide documentation establishing identity and employment eligibility as required by federal law.
• Ability to pass a background check and pre-employment drug screening.

Ensuring the safety of our employees and compliance with industry regulations is our top priority. Therefore, our company enforces a zero-tolerance policy regarding substance abuse and criminal activity. All job offers are contingent upon passing a rigorous background check and drug screen. Failure to meet these requirements will result in disqualification from the hiring process.