Production & Event Operations Assistant

ASM Global; Tacoma (WA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Sick leave paid in accordance with WA州

Part-time seasonal hours

Job summary

Legends Global in Tacoma is seeking a Production & Event Operations Assistant to provide part-time support for live performances at the Tacoma City Theaters, including the Pantages, Rialto, and Theatre on the Square. You will assist with production administration, crew scheduling, event preparation, and backstage operations, with some front-of-house duties as needed.

The ideal candidate is organized, dependable, and adaptable, comfortable in a fast-paced live-event environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in theater, live events, production, or administrative support preferred.

Responsibilities

• Assist Production Manager with crew schedules, call information, production paperwork, event documentation, and administrative tasks.
• Support onboarding documentation and crew time records for union personnel.
• Assist with parking permits, deliveries, equipment rentals, and other production logistics.
• Maintain accurate production records, checklists, schedules, and administrative files.
• Provide on-site support for rehearsals, performances, rentals, and special events.
• Assist backstage preparation, including dressing rooms, hospitality setup/breakdown, signage, and artist needs.
• Monitor backstage readiness and communicate schedules and updates to staff.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Production & Event Operations Assistant provides part-time support for live performances and events at Tacoma City Theaters, including the Pantages Theater, Rialto Theater, and Theatre on the Square. Working primarily with Production and Events, this position assists with production administration, crew scheduling documentation, event preparation, and backstage operations, while also providing front-of-house and general event operations support as needed. The ideal candidate is organized, dependable, adaptable, and comfortable working in a fast-paced live-event environment. Hours vary based on the event calendar and operational needs and may include show-day shifts exceeding 12 hours.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Assist the Production Manager with crew schedules, call information, production paperwork, event documentation, and administrative tasks.
• Support new-hire paperwork, onboarding documentation, and crew time records for IATSE union personnel.
• Assist with event-related parking permits, deliveries, equipment rentals, and other production logistics.
• Maintain accurate production records, checklists, schedules, and administrative files.
• Provide on-site support and coverage for rehearsals, performances, rentals, special events, load-ins, and load-outs as assigned.
• Assist with backstage preparation, including dressing rooms, hospitality setup and breakdown, signage, credentials, and artist needs.
• Monitor backstage readiness and communicate schedules, operational updates, and concerns to appropriate personnel.
• Assist with front-of-house preparation, event setup, guest services, staff check-in, and general event logistics as needed.
• Maintain positive working relationships with staff, union personnel, touring representatives, vendors, and guests while following established venue policies and safety procedures.
• Escalate matters involving safety, staffing, finances, contractual obligations, labor issues, or significant operational impacts to management.
• Perform other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent required. Previous experience in theater, live events, production, or administrative support preferred. Familiarity with backstage operations and union labor environments is a plus.

SKILLS AND ABILITIES

• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Good written and verbal communication skills.
• Basic proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Ability to work independently on assigned tasks and collaboratively with others.
• Dependable, adaptable, and comfortable working in a changing event environment.

COMPENSATION

• Hourly Rate: $21-23 per hour depending on experience.
• Overtime: time and one half paid for weekly hours over 40
• Sick leave paid in accordance with Washington state law

WORKING CONDITIONS

• Location: Tacoma City Theaters
• Work is performed in office, theater, backstage, loading dock, and front-of-house environments.
• Part-time, seasonal hours that vary based on event schedules and operational needs.
• Flexible availability required, including evenings, weekends, and holidays.
• Regular interaction with staff, union personnel, touring representatives, vendors, and guests.
• May require work across multiple theater locations.

PHYSICAL DEMANDS

• Frequent walking, standing, bending, reaching, lifting, and climbing stairs.
• Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
• Ability to remain on feet for extended periods during rehearsals, performances, and events.
• Ability to work safely in active backstage and production environments.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.