Production Engineer II (Java, AWS & Production Support) | Four Ways Consulting | Alpharetta, Georgia, USA

Four Ways Consulting

Alpharetta (GA)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Four Ways Consulting is seeking a Production Engineer II to support mission-critical Java applications running on AWS cloud infrastructure. This position combines production support, site reliability engineering (SRE), observability, incident management, automation, and performance optimization responsibilities to ensure highly available and reliable enterprise services.

As a Production Engineer II, you will monitor, troubleshoot, and improve enterprise applications operating within AWS

Qualifications

Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.
4–5 years of experience in Production Support, Site Reliability Engineering (SRE), DevOps, or Application Support.
Strong hands-on experience with Java-based applications.
Experience working with AWS cloud platforms and services.
Strong SQL skills for troubleshooting, analysis, and data validation.
Experience with AWS CloudWatch monitoring and alerting.
Experience using observability platforms such as Dynatrace.
Knowledge of application monitoring, performance analysis, and troubleshooting techniques.
Experience supporting production environments and critical business services.
Hands-on experience with incident management and problem management processes.
Strong analytical, troubleshooting, and debugging skills.
Experience working within CI/CD environments.
Excellent communication and collaboration skills.

Responsibilities

Provide L1 and L2 production support for enterprise Java applications.
Monitor application performance, system health, and infrastructure stability.
Investigate, troubleshoot, and resolve production incidents.
Participate in incident management, escalation handling, and service restoration activities.
Perform root cause analysis (RCA) and implement preventive solutions.
Monitor cloud environments using AWS CloudWatch and observability platforms.
Analyze logs, metrics, traces, and application behavior to identify issues proactively.
Support application deployments, releases, and production changes.
Collaborate with development teams to improve application reliability and maintainability.
Automate repetitive operational tasks and monitoring activities.
Optimize system performance, scalability, and availability.
Support CI/CD processes and deployment pipelines.
Maintain operational documentation, runbooks, and troubleshooting guides.

Skills

Java

AWS

SQL

CI/CD

Observability

Troubleshooting

Incident management

Communication

Education

Bachelor’s Degree in CS/IT/Engineering

Tools

AWS CloudWatch

Dynatrace

Kubernetes

Docker

Job description

Job Title

Production Engineer II (Java, AWS & Production Support) | Four Ways Consulting | Alpharetta, Georgia, USA

Recruiting Company

Four Ways Consulting

Job Location

Alpharetta, Georgia, USA

Job Type

Long-Term Contract

Work Model

100% Onsite (5 Days Per Week)

Additional Information

Immediate Joiners Preferred
Experience Required: 4–5 Years
Production Support & Reliability Engineering Focus
Java & AWS Expertise Required
Strong SRE/Operations Mindset Preferred

Position Summary

Detailed Job Description

As a Production Engineer II, you will be responsible for monitoring, supporting, troubleshooting, and improving enterprise applications operating within AWS environments. You will work closely with development, DevOps, cloud, and operations teams to ensure system reliability, minimize downtime, and improve operational efficiency.

The role requires strong technical expertise in Java, AWS services, SQL, observability platforms, production support processes, and incident management. You will participate in root cause analysis, automation initiatives, release support, and continuous improvement activities while helping maintain business-critical systems.

Key Responsibilities

Provide L1 and L2 production support for enterprise Java applications.
Monitor application performance, system health, and infrastructure stability.
Investigate, troubleshoot, and resolve production incidents.
Participate in incident management, escalation handling, and service restoration activities.
Perform root cause analysis (RCA) and implement preventive solutions.
Monitor cloud environments using AWS CloudWatch and observability platforms.
Analyze logs, metrics, traces, and application behavior to identify issues proactively.
Support application deployments, releases, and production changes.
Collaborate with development teams to improve application reliability and maintainability.
Automate repetitive operational tasks and monitoring activities.
Optimize system performance, scalability, and availability.
Support CI/CD processes and deployment pipelines.
Maintain operational documentation, runbooks, and troubleshooting guides.

Required Qualifications & Skills

Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.
4–5 years of experience in Production Support, Site Reliability Engineering (SRE), DevOps, or Application Support.
Strong hands-on experience with Java-based applications.
Experience working with AWS cloud platforms and services.
Strong SQL skills for troubleshooting, analysis, and data validation.
Experience with AWS CloudWatch monitoring and alerting.
Experience using observability platforms such as Dynatrace.
Knowledge of application monitoring, performance analysis, and troubleshooting techniques.
Experience supporting production environments and critical business services.
Hands-on experience with incident management and problem management processes.
Strong analytical, troubleshooting, and debugging skills.
Experience working within CI/CD environments.
Excellent communication and collaboration skills.

Preferred Qualifications