Production Data Engineer — Dashboards, ETL & Pipelines

Akraya; San Diego (CA); Hybrid; USD 76,000 - 90,000; Full time

Job summary

Akraya in San Diego, CA, is seeking a data engineering and analytics professional to own critical demand-side reporting pipelines and dashboards, ensuring daily reliability and performance. You will manage end-to-end production data products, troubleshoot issues, and contribute to production BI dashboards.

This hands-on role requires deep expertise in data engineering, analytics, and cross-functional collaboration.

Qualifications

• Strong SQL and cloud data lake/lakehouse experience.
• Proven experience maintaining production BI dashboards.
• Expertise in ETL/data pipeline tools and debugging production failures.
• Familiarity with contact center or workforce management data, including metrics such as handle rate and forecast vs. actuals.

Responsibilities

• Manage demand-suite dashboards and their associated Superglue pipelines.
• Validate pipeline outputs and troubleshoot discrepancies during transition.
• Participate in bug triage and handle first-line escalations for owned assets.
• Support the supply-side owner and receive reciprocal support.
• Maintain an inventory of defects in adjacent planning tools.

Skills

SQL

Databricks

Qliksense

ETL Pipelines

Workforce Analytics

Job description

Akraya in San Diego, CA, is seeking a data engineering and analytics professional to own critical demand-side reporting pipelines and dashboards, ensuring daily reliability and performance. You will manage end-to-end production data products, troubleshoot issues, and contribute to production BI dashboards.

This hands-on role requires deep expertise in data engineering, analytics, and cross-functional collaboration.