Production Coordinator

ITW; Newburyport (MA); On-site; USD 85,000 - 92,000; Full time

Job summary

ITW Specialty Films in Massachusetts is seeking a Production Coordinator to oversee manufacturing operations across a multi-shift cell. You will manage production flow, schedules, materials readiness, and cross-functional communication to meet customer requirements.

The role requires a Bachelor’s degree with relevant experience in manufacturing operations, plus strong lean, quality, safety, ERP and Microsoft Office skills.

Qualifications

• Bachelor’s degree with 2 years of relevant experience in manufacturing operations and production supervision, or equivalent combination of education and experience.
• Experience with production scheduling, resource allocation and workflow optimization.
• Demonstrated understanding of lean manufacturing practices, quality control processes, and workplace safety.
• Proven ability to build trust and credibility with teams and stakeholders while fostering a collaborative, results-oriented work environment.

Responsibilities

• Foster a proactive, safety-first culture through employee engagement and accountability.
• Coordinate all activities from post-order entry through preparation for shipment and establish production schedules.
• Manage daily operations within the department and oversee onboarding, training, and performance of staff.
• Ensure adherence to quality processes and lead continuous improvement projects using ITW Toolbox principles.
• Collaborate with other departments to fulfill orders and adjust schedules to optimize equipment utilization.
• Perform additional tasks as required to support business needs

Skills

Lean manufacturing

Quality control

Communication

Problem-solving

Decision-making

Process improvement

5S

Scheduling

Resource allocation

Workflow optimization

Education

Bachelor’s degree in manufacturing operations or related field

Tools

ERP systems

Microsoft Office

Job description

Job Description:

ITW DESCRIPTION

Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. Ranked among Fortune’s Magazine’s most admired companies, the company focuses on solid growth, improving profitability and strong returns across its worldwide platforms and divisions.

ITW Specialty Films is a division of Illinois Tool Works Inc and designs, manufactures and markets specialized Holographic films for the consumer packaging, trading cards and lottery market under the ShineMark brand.

POSITION SUMMARY

The Production Coordinator is a critical member of the operations team, responsible for ensuring safe, efficient, and high-quality manufacturing within a multi-shift cell. This role oversees production flow, optimizes productivity and cost, promotes a proactive safety culture, and directly supervises non-exempt production operators.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Safety Leadership: Foster a proactive, safety-first culture through employee engagement and accountability. Enforce safety rules and champion continuous improvement by identifying and mitigating risks before they occur. Lead initiatives that embed safety into daily operations and team behaviors.
• Production Management: Coordinate all activities from post-order entry through preparation for shipment. Create work orders, establish production schedules, allocate resources, and ensure material availability to meet customer expectations. Provide clear and consistent communication of production updates and adjustments across finance, operations, sales/customer service, and related departments. Partner with internal stakeholders to support production trials for new product development, raw material changes, etc.
• Team Supervision : Manage daily operations within the assigned department, ensuring performance against key metrics. Oversee team member selection, onboarding, training, performance, and compliance within company policies. Maintain a visible and approachable presence on the production floor to foster trust and encourage open communication across the department.
• Quality Assurance and Process Improvement: Ensure adherence to established quality processes; elevate concerns promptly and implement corrective actions. Implement and refine standard operating procedures to drive consistency and quality. Utilize ITW Toolbox principles and lead continuous improvement projects with strong employee engagement.
• Customer Support: Collaborates with other departments to ensure that customer orders and requests are fulfilled in a timely manner. Assists with scheduling prioritization and adjustments as changes need to occur to maintain equipment utilization and efficiency.
• Other Duties: Perform additional tasks as required to support business needs

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree with 2 years of relevant experience in manufacturing operations and production supervision, or equivalent combination of education and 6 years of experience.
• Experience with production scheduling, resource allocation and workflow optimization.
• Demonstrated understanding of lean manufacturing practices, quality control processes, and workplace safety.
• Proven ability to build trust and credibility with teams and stakeholders while fostering a collaborative, results-oriented work environment.
• Strong communication, problem-solving and decision-making skills.
• Experience with 5S strategies preferred
• Proficiency in ERP systems and Microsoft Office Suite.
• Flexible to adjust work schedule based on operational needs.

PHYSICAL DEMANDS & WORKING ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Onsite role in manufacturing facility with frequent movement between office and production areas. Ability to wear Personal Protective Equipment (PPE) in designated areas.
• Requires frequent sitting, standing, walking, computer use and communication.

Compensation Information:

Salary range is $85,000 - $92,000 based on experience and skills.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.