Production Supervisor

ITW; Kalkaska (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

ITW Specialty Films is seeking an Operations Coordinator to oversee a multi-shift cell, ensuring safe, efficient, and high-quality manufacturing. You will supervise non-exempt production operators, optimize workflows, and champion continuous improvement across the cell.

The role requires coordinating schedules, materials, and resources, plus strong communication with adjacent departments. Join ITW for a hands-on, safety-driven manufacturing environment.

Qualifications

• Bachelor’s degree with 2 years of manufacturing operations and supervision experience.
• Experience with production scheduling, resource allocation and workflow optimization.
• Lean manufacturing, quality control, and workplace safety knowledge.
• Ability to build trust and collaborate with teams and stakeholders.
• Strong communication, problem-solving, and decision-making skills.
• Proficiency in ERP and Microsoft Office.
• Flexible to adjust work schedule.

Responsibilities

• Foster safety-first culture and lead continuous improvement initiatives.
• Coordinate work cell activities, create schedules, allocate resources and ensure material availability.
• Manage daily operations, onboarding, training and performance within the cell.
• Ensure adherence to quality processes and drive standard operating procedures.
• Serve as primary contact for sales and customer service on orders and inquiries.
• Perform additional tasks to support business needs.

Skills

Safety leadership

Production management

Team supervision

Quality assurance

Lean manufacturing

ERP systems

Communication

Problem solving

Education

Bachelor’s degree with 2 years of relevant experience

Tools

ERP software

Microsoft Office

Job description

COMPANY OVERVIEW

Illinois Tool Works Inc. (ITW) is a Fortune 200 global manufacturer with over $15.9B in revenue, known for its decentralized structure, customer-focused innovation, and operational excellence. Founded in 1912, ITW operates across 50+ countries, delivering specialized solutions through its unique 80/20 business model.

Job Description

COMPANY OVERVIEW

Illinois Tool Works Inc. (ITW) is a Fortune 200 global manufacturer with over $15.9B in revenue, known for its decentralized structure, customer-focused innovation, and operational excellence. Founded in 1912, ITW operates across 50+ countries, delivering specialized solutions through its unique 80/20 business model.

Division Overview – ITW Specialty Films

ITW Specialty Films produces high-performance coated and metallized films for industries including Financial Cards, Secure ID, Medical Packaging, and Holographics. With eight facilities across North America and Europe, we combine deep technical expertise with agile manufacturing to meet complex customer needs.

ITW offers a comprehensive and competitive benefits package including medical plan options with FSA and HSA plans, dental, prescription drug, vision, 401(k) with a company match, life insurance, wellness programs, employee discounts, 12 paid holidays per year, vacation and sick time starting in year of hire, and a corporate matching gift program for charitable donations! More information can be found here: https://myitwhr.com/

Position Summary

The Operations Coordinator is a critical member of our operations team, responsible for ensuring safe, efficient, and high-quality manufacturing within a multi-shift cell. This role oversees production flow, optimizes productivity and cost, promotes a proactive safety culture, and directly supervises non-exempt production operators.

Essential Duties And Responsibilities

• Safety Leadership: Foster a proactive, safety-first culture through employee engagement and accountability. Enforce safety rules and champion continuous improvement by identifying and mitigating risks before they occur. Lead initiatives that embed safety into daily operations and team behaviors.


• Production Management: Coordinate all work cell activities from post-order entry through preparation for shipment. Create work orders, establish production schedules, allocate resources, and ensure material availability to meet customer expectations. Provide clear and consistent communication of production updates and adjustments across finance, operations, sales/customer service, and related departments. Partner with internal stakeholders to support production trials for new product development, raw material changes, etc.


• Team Supervision: Manage daily operations within the assigned work cell, ensuring performance against key metrics. Oversee team member selection, onboarding, training, performance, and compliance with company policies. Maintain a visible and approachable presence on the production floor to foster trust and encourage open communication across the cell.


• Quality Assurance and Process Improvement: Ensure adherence to established quality processes; elevate concerns promptly and implement corrective actions. Implement and refine standard operating procedures to drive consistency and quality. Utilize ITW Toolbox principles and lead continuous improvement projects with strong employee engagement.


• Customer Support: Serve as the primary contact for sales, customer service and/or customers on order status and customer inquiries. May manage order receipt, entry and confirmation processes, and support divisional initiatives including material and pricing changes.


• Other Duties: Perform additional tasks as required to support business needs

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree with 2 years of relevant experience in manufacturing operations and production supervision, or equivalent combination of education and experience.


• Experience with production scheduling, resource allocation and workflow optimization.


• Demonstrated understanding of lean manufacturing practices, quality control processes, and workplace safety.


• Proven ability to build trust and credibility with teams and stakeholders while fostering a collaborative, results-oriented work environment.


• Strong communication, problem-solving and decision-making skills.


• Proficiency in ERP systems and Microsoft Office Suite.


• Flexible to adjust work schedule based on operational needs.

PHYSICAN DEMANDS & WORKING ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Onsite role in manufacturing facility with frequent movement between office and production areas. Ability to wear Personal Protective Equipment (PPE) in designated areas.


• Requires frequent sitting, standing, walking, computer use and communication.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.