Production Coordinator

Floor Coverings International Spokane & North Idaho; Franklin Township (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company in mobile flooring is seeking a Production Coordinator to manage installations and ensure customer satisfaction. Responsibilities include scheduling jobs, maintaining communication with customers, and overseeing project delivery on time and within budget. This full-time role is ideal for service-minded individuals who thrive in a dynamic environment.

Benefits

Paid training provided

Mileage reimbursement

Bonus based on performance

Qualifications

• Able to work independently without supervision.
• Able to maintain organization while working on multiple sites.
• Portrays a professional image.

Responsibilities

• Meet with sales staff weekly to discuss recent sales and product orders.
• Schedule the job to meet the schedule of customer and installers.
• Communicate job progress daily.

Skills

Leadership

Problem Solving

Organizational Skills

Job description

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Floor Coverings International Spokane & North Idaho provided pay range

This range is provided by Floor Coverings International Spokane & North Idaho. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Replies within 24 hours

Benefits

• Bonus based on performance
  
  

Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.7 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.

The Floor Coverings International Production Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.

Job Details & Perks

• Paid training provided
• Full-time
• Mileage reimbursement
  
  

Key Responsibilities

• Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
• Order all products needed for jobs accurately and follow up on delivery.
• Schedule the job to meet the schedule of customer and installers.
• Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
• Communicate job progress daily.
• Discuss and obtain written permission for any changes in contracted work.
• Confirm scope of work and compensation with installers prior to start of job.
• Deliver on expectations contracted in the sales process.
• Walk the customer through job at completion and collect final payment.
• Manage job to hit profit objective.
• Complete job costing reports within 24 hours of completing an installation.
• Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
• Kick off and visit jobs daily to ensure quality and consistency.
• Resolve conflicts and complaints immediately.
• Collect payments.
• Keep show room and office organized and presentable.
• Be available for Home Shows.
• Be available to attend training seminars at owner's discretion.
• Attend at least one form of training per year.
• Continue to educate self on new flooring.
• Attend weekly meeting with Franchise Owner at scheduled time.
• Updates logged daily with status of job and upcoming schedule.
• Work weekly and monthly to hit sales installation goals.
• Make decisions and act in accordance with Floor Covering International's core values and mission.
• Execute job site marketing such as yard signs, door hangers, before and after pictures.
  
  

Qualifications

• Leadership skill to manage installers and handle conflict appropriately.
• Able to work independently without supervision.
• Able to maintain organization while working on multiple sites.
• Able to problem solve productively.
• Able to make reasonable decisions.
• Portrays a professional image.
  
  

Compensation: $50,000.00 - $60,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing and Production

• Industries

  Manufacturing

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