Production Control & Quality Assurance Supervisor

Global Channel Managementinc; Oakland (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Global Channel Managementinc is seeking a Production Control Supervisor with 2+ years of experience to join our operations team in Oakland, CA. The role focuses on ensuring accuracy in batch totals, quality control, and data management across daily processes.

The ideal candidate has a high school diploma or equivalent, strong attention to detail, and excellent communication skills to collaborate with stakeholders. Proficiency with computer systems and data management software is required.

Qualifications

• High school diploma or equivalent; additional education or certification in related fields is a plus.
• Previous experience in production control, quality control, or a similar role is preferred.
• Strong attention to detail and a commitment to accuracy.
• Proficiency in using computer systems and software for data management.
• Effective communication skills to collaborate with team members and stakeholders.

Responsibilities

• Review and reconcile batch totals to system totals, ensuring accuracy in financial transactions.
• Perform daily quality control audits of various reports to identify and resolve discrepancies.
• Oversee and monitor the schedule and quality control of daily notice mailings, ensuring timely and accurate distribution.
• Administer the refund Program, including processing refund requests and ensuring compliance with established procedures.
• Complete imaging, corrections, and quality control of handwritten citations to maintain accuracy and data integrity.

Skills

Attention to detail

Data management

Communication skills

Computer systems proficiency

Education

High school diploma or equivalent

Job description

Global Channel Managementinc is seeking a Production Control Supervisor with 2+ years of experience to join our operations team in Oakland, CA. The role focuses on ensuring accuracy in batch totals, quality control, and data management across daily processes.

The ideal candidate has a high school diploma or equivalent, strong attention to detail, and excellent communication skills to collaborate with stakeholders. Proficiency with computer systems and data management software is required.