Production Control Clerk

Kids for the Future; Boston (MA); On-site; USD 40,000 - 43,000; Full time

Job summary

SDAC is seeking a Production Control Clerk to provide administrative and dispatch support at a large government facility in Boston, MA. The role tracks work orders, coordinates service calls, and supports field staff and home office.

Strong communication and customer service are essential, with Maximo CMMS experience required. You will manage maintenance work orders, dispatch calls, and monitor progress while maintaining inventory and coordinating with vendors to ensure timely delivery.

Job description

• Location 5 Post Office Square,Boston, MA, 02109-3901,United States
• Base Pay $29.00 / Hour
• Employee Type Non-Exempt

Contact information

• Name Robert S Newberry

Description

Why Work at SDAC?

SDAC offers Production Control Clerk position with attractive pay, strong benefits, and long-term stability supporting operations at a large government facility. We are committed to integrity, compliance, and exceeding client expectations on every project.

Job Summary

The Production Control Clerk (PCC) provides administrative and dispatch support for Operations & Maintenance services at a large government building. This role manages work orders, coordinates service calls, supports technicians, and serves as a key communication link between the client, field staff, and home office.

Key Responsibilities

• Create, assign, and track maintenance work orders
• Dispatch service calls to maintenance personnel
• Enter and manage work orders and inventory in Maximo (CMMS)
• Monitor job status to ensure timely completion
• Communicate updates to technicians, management, and clients
• Maintain inventory levels and reorder parts and supplies
• Coordinate with vendors for timely delivery
• Assist with improving and documenting maintenance procedures
• Support training on updated procedures as needed

Requirements

• High school diploma or GED
• Experience with Maximo CMMS (required)
• 3+ years of experience in facilities management, service dispatching, or similar role
• Strong written and verbal communication skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong customer service and problem-solving skills
• U.S. Citizen or approved registered alien

SDAC is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.