Production Associate

COLLETTE TRAVEL SERVICE INC; Providence (RI); Hybrid; USD 36,000 - 46,000; Full time

Job summary

Collette Travel Service Inc in Pawtucket, RI is seeking a Production Associate to join the Production/Distribution Team. The role focuses on the preparation and quality control of all guest travel documents and supports daily workflows.

You will use Collette Systems to create and proof documents, manage inquiries via phone and email, and perform other duties as assigned in a hybrid office setting.

Qualifications

• Use Collette Systems to create & proof documents for travelers
• Manage daily workflow to ensure that travelers will get their documents in a timely manner
• Monitor, respond and process department internal phone queue and email inbox
• Be flexible on responsibilities to perform other duties as assigned

Responsibilities

• Prepare and quality control guest travel documents
• Use Collette Systems to create and proof documents
• Manage daily workflow to ensure timely delivery of documents
• Handle department phone queue and email inbox
• Perform other duties as assigned

Skills

Basic computer skills

Detail oriented

Multi-tasking

Teamwork

Flexible schedule

Interest in AI/ emerging technologies

Tools

Microsoft Word

Excel

Job description

Production Associate

Production/Distribution Full time Contributor Providence, RI, US

6 days ago Requisition ID: 2681

Collette is seeking a Production Associate to join the Production/Distribution Team. This is a hybrid role based at our headquarters in Pawtucket, RI.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Production Associate will be responsible for the preparation and quality control of all guest travel documents.

Primary Functions:

• Use Collette Systems, to create & proof documents for travelers
• Manage daily workflow to ensure that travelers will get their documents in a timely manner.
• Monitor, respond and process department internal phone queue and email inbox
• Be flexible on responsibilities to perform other duties as assigned

Knowledge and Skills:

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or other Microsoft office programs such as Excel, to enter data) and ability to learn Production System
• Detail oriented and organized self-starter
• Ability to multi-task and prioritize workflow
• Ability to work productively and proficiently, both independently and as a team
• Able to work a flexible schedule (including occasional overtime and holidays)
• Embraces a mindset of curiosity and continuous learning, actively exploring and leveraging AI and other emerging technologies to improve processes and drive efficiency across the organization.