Production Assistant (Driver)

The Salvation Army; Springfield (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

The Salvation Army is seeking a Production Assistant (Truck Driver) in Springfield, MA. This role involves driving routes for donations, maintaining vehicle safety, and ensuring excellent customer service. The position supports rehabilitation efforts by modeling professional conduct.

Qualifications

• Must be able to communicate effectively.
• Must be able to lift 100 lbs.
• Valid driver’s license required.

Responsibilities

• Responsible for the security and safe operation of the vehicle.
• Plan daily routing based on pick-ups assigned.
• Maintain complete and accurate records.

Skills

Communication

Customer Service

Job description

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete driving routes for pickup and / or drop off of donations at the warehouse, assigned donation boxes, and at donor homes.

Duties :

• Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report, to immediate supervisor, all accidents involving truck, personal injury, or property damage and complete all necessary paperwork.
• Perform daily walk around inspection of vehicle, checking air, water, oil and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
• Ensure truck cab and box are clean and personal items are removed daily.
• Plan daily routing based on pick-ups assigned and make all calls scheduled, including boxes.
• Responsible for developing of assigned route, including bagging or carding on both sides and across the street of each pick-up, as instructed.
• You are a personal representative of The Salvation Army.
• You are therefore to ensure that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problem in pickups should be reported immediately to the dispatcher.
• Required to maintain a professional appearance in compliance with company dress code.
• Maintain complete and accurate records, i.e., delivery manifests, trip log, Green Sheet, etc. Strict adherence to communication procedure and 10 codes
• Responsible for loading and unloading of truck assigned and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading. Blankets, ropes, etc., are to be used to :

Avoid excessive movement of material during transit.

• Avoid breakage, scratching, or other damage.
• Make optimum use of available space.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e. hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Instruct and supervise Truck Helper. Keep in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• Other duties as may be assigned by immediate supervisor and / or Administrator.

Qualifications :

• Must be able to communicate effectively.
• Valid driver’s license for assigned vehicles and acceptable DMV record. Must pass driving test.
• Must be able to lift 100 lbs.
• Must be able to read maps and plan and prioritize daily route coverage.
• Must be able to use Ipad with GPS, texting and truck inspection report.
• Must have excellent communication and customer service skills.
• Medical card required depending on city and / or state requirement.
• Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.

About The Salvation Army :

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.

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Production Assistant • Springfield, Massachusetts, United States