Production Assistant

Merit Coffee Co.; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hourly pay

Employee discounts

PTO and health benefits

Job summary

Merit Coffee Co. is seeking a Production Assistant to support roasting and production by bagging, labeling, and packaging coffee and fulfilling cafe, wholesale, and online orders.

The role emphasizes inventory accuracy, quality control, and maintaining clean, organized packaging spaces. Ideal candidates have 1+ year in production or warehouse settings, with strong attention to detail and reliable, punctual work habits.

Qualifications

• 1+ year in production, warehouse, fulfillment, or foodhandling environment (coffee experience preferred but not required).
• High attention to detail; able to follow precise weights, packaging instructions, and labeling standards.
• Ability to work in a fast-paced environment while maintaining accuracy and consistency.
• Strong communication and teamwork skills; closely collaborate with roasters and operations teams.
• Reliable, punctual, and committed to Merit’s values and quality expectations.

Responsibilities

• Bag, weigh, seal, and label roasted coffee according to quality standards and production runs.
• Fulfill café, online, and wholesale orders with correct quantities and roast dates.
• Assist with kitting, retail merchandise, sampler sets, and seasonal offerings.
• Maintain a clean packaging station and production workspace.
• Follow FIFO and quality control practices; calibrate scales and store roasted coffee properly.

Skills

Attention to detail

Packaging & labeling

Communication

Teamwork

Reliability

Coffee experience (preferred)

Tools

Order fulfillment software

Inventory tracking

Warehouse management systems

Job description

The Production Assistant plays a critical role in supporting Merit's roasting and production operations. This position is responsible for accurately bagging, labeling, and packaging roasted coffee; fulfilling wholesale, retail, and café orders; maintaining inventory accuracy; and ensuring our coffee quality and production standards are upheld.

This role ensures that every bag leaving the roastery represents our commitment to excellence, consistency, and care.

Key Responsibilities

Coffee Packaging & Order Fulfillment

• Weigh, bag, seal, and label roasted coffee according to Merit's quality standards and scheduled production runs.
• Accurately fulfill café, online, and wholesale orders, ensuring correct quantities, roast dates, and packaging specifications.
• Assist with kitting and assembling retail merchandise, sampler sets, and seasonal offerings.
• Maintain a clean, organized packaging station and production workspace.

Inventory & Quality Control

• Track and record daily production output, green/roasted inventory, and packaging supply usage.
• Notify Production Manager when inventory levels are low or when quality issues arise (e.g., defects in bags, labels, or sealing).
• Follow all quality control practices, including calibration of scales, proper storage of roasted coffee, and FIFO rotation.

Production & Roastery Support

• Assist Production Roaster(s) with batch preparation including weighing greens and staging work areas.
• Support equipment cleaning and daily preventative maintenance (baggers, sealers, scales).
• Participate in weekly deep cleaning of the roastery production area, packaging stations, and storage shelves.

Operational Excellence

• Follow production schedules and communicate any delays or equipment concerns promptly.
• Uphold all foodsafety standards, cleanliness expectations, and documentation practices.
• Assist with operational improvement initiatives, workflow optimization, and new production processes as the program scales.

Required Qualifications

• 1+ year experience in a production, warehouse, fulfillment, or foodhandling environment (coffee experience preferred but not required).
• High attention to detail; able to follow precise weights, packaging instructions, and labeling standards.
• Ability to work in a fastpaced environment while maintaining accuracy and consistency.
• Strong communication and teamwork skills; comfortable collaborating closely with roasters and operations teams.
• Reliable, punctual, and committed to Merit's values and quality expectations.

Preferred Qualifications

• Experience in specialty coffee production or roastery environments.
• Familiarity with order fulfillment software, inventory tracking, or warehouse management systems.
• Ability to identify quality issues and proactively elevate concerns.

Physical Requirements

• Ability to lift up to 50 lbs repeatedly (green coffee bags, boxes, packaging).
• Ability to stand for long periods, bend, reach, and perform repetitive tasks.
• Comfortable working in warm environments during roast cycles.
• Must follow all safety protocols around equipment and roasting operations.

Work Environment & Culture

At Merit Coffee, We Believe In Craft, Hospitality, And Taking Care Of Our People. The Production Assistant Plays An Integral Part In Delivering a Premium Product To Our Cafés And Customers Every Day. Our Team Values

• Quality a commitment to doing things with excellence.
• Consistency delivering a reliable, repeatable experience across all channels.
• Hospitality showing care for teammates and customers through the work we produce.
• Growth continuously improving our craft, processes, and teamwork.

Compensation & Benefits

• Competitive hourly pay
• Employee discounts on Merit products
• Eligibility for PTO and health benefits per Merit policy

Why This Role Matters

This position directly impacts customer experience, café success, brand reputation, and the scalability of Merit's roasting operation. By supporting roasters and managing packaging & fulfillment, the Production Assistant ensures that every bag of Merit coffee meets the highest standards of quality, freshness, and care.