Production Assistant

Benchmark Human Services; Fort Wayne (IN); On-site; USD 9,643 - 12,398; Full time

Job summary

Benchmark Human Services in Fort Wayne, IN is seeking a Production Assistant to support the Focus Area team with direct labor, inventory tracking, and fixture development for production operations. This entry-level role emphasizes reliability, teamwork, and adherence to safety and quality standards.

Under supervision, you will handle material handling, packaging, labeling, and basic inspections, and contribute to housekeeping while assisting senior staff.

Qualifications

• Must be able to work with minimal supervision (self‑starter).
• Must be able to work independently or as part of a team.
• Must be able to follow work instructions.
• Must be able to perform inventory counting and recording.
• Must be familiar with basic hand tools or be willing to learn.
• General understanding of basic housekeeping and maintenance tasks.

Responsibilities

• Help maintain production flow through the workshop to meet customer requirements on a timely basis by assisting with direct labor duties in the assigned department (assembly, cleaning, machine operation).
• Perform material handling duties: wrapping pallets, packaging finished goods, labeling cases/pallets, inventory of materials and finished goods, reorganizing materials for production.
• Perform inspection duties as assigned: visual inspection, using go/no go gauges, weigh counting.
• Work with Team Leads in job set‑ups and client training as needed.
• Assist Management and Team Lead staff in developing fixtures for use on the production floor.
• Organize and maintain a housekeeping program on the production floor (raw materials, work in process, finished goods).
• Maintain general awareness of safety in the work area and report any unsafe conditions to the supervisor immediately.
• Assist with client service needs as requested.
• Report reasonable suspicion of a crime against an ICF/MR resident to Indiana State Department of Health and Law Enforcement (Elder Justice Act).
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Comply with all standards to assure the health and safety of all individuals.
• Report to work as scheduled.
• Other duties as assigned.

Job description

Production Assistant

Benchmark is a national leader in providing programs to individuals with disabilities and behavioral health needs. The Fort Wayne office is hiring immediately for a Production Assistant! Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more.

To learn more about the impact Benchmark employees have made across the country, view our 65 Years of Stories campaign.

To see what it's like to work at Benchmark: Benchmark Human Services Strength & Heart Video.

General Responsibilities

Under the supervision of the Focus Area Manager, the Production Assistant will perform direct labor and material handling duties. In addition, the supervisor may assign specific quality control/inspection duties relating to the industrial services being performed. The Production Assistant will assist the Focus Area Manager or Team Leads in tracking inventory and the development of fixtures to assist in production operations.

Essential Functions and Responsibilities

• Help maintain good production flow through the workshop to meet customer requirements on a timely basis by assisting with direct labor duties in the assigned department (assembly, cleaning, machine operation).
• Perform material handling duties: wrapping pallets, packaging finished goods, labeling cases/pallets, inventory of materials and finished goods, reorganizing materials for production.
• Perform inspection duties as assigned: visual inspection, using go/no go gauges, weigh counting.
• Work with Team Leads in job set‑ups and client training as needed.
• Assist Management and Team Lead staff in developing fixtures for use on the production floor.
• Organize and maintain a housekeeping program on the production floor (raw materials, work in process, finished goods).
• Maintain general awareness of safety in the work area and report any unsafe conditions to the supervisor immediately.
• Assist with client service needs as requested.
• Report reasonable suspicion of a crime against an ICF/MR resident to Indiana State Department of Health and Law Enforcement (Elder Justice Act).
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Comply with all standards to assure the health and safety of all individuals.
• Report to work as scheduled.
• Other duties as assigned.

Qualifications

• Must be able to work with minimal supervision (self‑starter).
• Must be able to work independently or as part of a team.
• Must be able to follow work instructions.
• Must be able to perform inventory counting and recording.
• Must be familiar with basic hand tools or be willing to learn.
• General understanding of basic housekeeping and maintenance tasks.

Interested candidates can apply online at www.BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.

Salary: $7.25-$9.00/hour