Production Assistant

Outdoor Cap Company; Bentonville (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Outdoor Cap Company in Bentonville, Arkansas is seeking a Grade 4 Production Assistant to support the sewing production team. This role requires operating machinery, maintaining production quality, and assisting with materials handling.

Candidates should have a high school diploma and demonstrate teamwork, attention to detail, and basic computer skills. The position offers opportunities for growth and development within the production environment.

Qualifications

• Ability to follow detailed instructions and contribute positively to the work environment.
• Must have basic computer knowledge and ability to learn quickly.
• Physical ability to stand or walk 90% of the day and lift 10-50 lbs.

Responsibilities

• Operate and maintain production equipment.
• Assist in materials handling and production activities.
• Coordinating production needs between teams.

Skills

Attention to detail

Ability to work in a team

Basic Math skills

Effective communication

Adaptability

Education

High school diploma or GED

Tools

Basic computer skills

Job description

About the Company

Outdoor Cap and JUNK Brands is a dedicated organization with a passion for all things headwear. Committed to creating high‑quality products known for our careful attention to detail and craftsmanship. We are seeking skilled individuals to join our team and contribute to the creation of our premium headwear.

Position Overview

As an essential player you will play a crucial role in ensuring the efficient and high‑quality production of our products. You will be responsible for operating and maintaining equipment such as measuring tools, heat gun, embroidery and sewing tools, and sewing machines. To be successful you should be able to follow detailed instructions and contribute to a positive and productive work environment.

General Skills and Competencies Required for All Production Grades

• Upholds the company values: acts with integrity; works together as a team; and treats teammates with respect.
• Maintains a clean, organized and safety conscious work area.
• Ability to read and comprehend instructions, short correspondence, and work orders (in English). Ability to effectively present information in one‑on‑one situations with co‑workers and/or supervisors.
• Basic Math: ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out simple one‑or two‑step instructions.
• Ability to learn quickly, adapt to change, work at a fast pace, keep a positive attitude and manage multiple deadlines.
• Attention to detail.
• Must be able to work with little absenteeism and be available for overtime as needed.
• Performs other responsibilities that may be assigned.

Education and Qualifications

• High school diploma or general education degree preferred, but not mandatory.
• Embroidery, sewing and/or digitizing experience desired, but not mandatory.
• Very Basic computer knowledge helpful; uses in‑house programs (example: Exenta, Quickturn, NetSuite, Shopify).

Physical Requirements

• Must be able to stand, sit and/or walk (90% of the day) and occasionally reach, bend, and move inside the facility to move product.
• Fine motor skills: required using the wrists, hands, and fingers.
• Vision: required to have close visual acuity, color, vision, and depth perception.
• Able to hear and effectively communicate with peers.
• Ability to lift/move/pull 10‑50 lbs. occasionally throughout the day.
• Moderate noise due to sewing machine operation in a warehouse setting.
• Extreme temperatures: some assignments are in a building with limited climate control.

Grade 4 Production Assistant

OC – Runner, Shipper, Lead | JUNK – Lead

As a Grade 4 Production Assistant at Outdoor Cap and JUNK Brands, you will provide essential support to the sewing production team. Your tasks may include assisting with materials handling, organization, and coordinating production activities. Grade 4 Production Assistant can increase earning potential by gaining skills from Step 1 to Step 4.

Step Definitions

• Outdoor Cap (OC)
  • Step 1: Runner
  • Step 2: Fully trained in all duties or Runner AND Shipper
  • Step 3: Lead – Responsible for coordinating the shift, assigning work as needed, first decision maker for questionable QC, backfills supervisor as needed + Step 2 Patch Sewer OR Step 3 Patch Manufacturer
  • Step 4: Lead II – Experienced Lead. Shows aptitude to be supervisor. Completes specified LMS courses based on individual need.
• JUNK
  • Step 1: Runner
  • Step 2: Fully trained in all duties or Runner AND Shipper
  • Step 3: Lead – Responsible for coordinating the shift, assigning work as needed, first decision maker for questionable QC, backfills supervisor as needed + Step 2 Patch Sewer OR Step 3 Patch Manufacturer
  • Step 4: Lead II – Experienced Lead. Shows aptitude to be supervisor. Completes specified LMS courses based on individual need.

Runner and Shipper Definitions

• Runner: Main responsibility is adjusting caps from inventory, ordering rework and coordinating components for rework, moves product through the workstations, can complete basic shipping when necessary.
• Shipper: Final check that all product meets customer requirement. Confirms product is packaged correctly, splits shipment if required, prints shipping labels and ensures product ships on time.

Essential Duties & Responsibilities

• Able to do all duties required of Step 2 Production Support + Step 2 Sewer listed above for JUNK, or all duties required of Step 2 Machine Operator + Step 1 Sewer listed above for OC.
• Computer skills – able to adjust inventory, move production through process steps systematically, request additional material if rework is necessary.
• Possess a positive attitude and a strong work ethic.
• Responsible for assisting main line production to meet ship dates.
• Able to demonstrate competencies for various machinery / techniques at a high level of accuracy.
• Provides regular feedback and effective training to team for skill development and growth.
• Monitors flow of production orders for the floor; able to work and notice potential problems in workflow.
• Coordinates production needs between teams to ensure the proper flow of orders is met in a fair and equitable manner.
• Assist all areas within their scope.
• Conflict resolution and communication skills.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.