Production Administrative Assistant

Groundworks Operations, LLC; Wichita (KS); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Bonus based on company performance

2 weeks PTO + holidays

Employee Ownership Program

Job summary

Groundworks Operations, LLC is seeking a Production Administrative Assistant to help keep our projects on track. You will support timekeeping, scheduling, and paperwork, while delivering friendly, professional service to customers and field teams.

The role requires a High School diploma, 1–2 years of admin experience, and strong communication and computer skills. This onsite position offers growth opportunities and a benefits-rich environment emphasizing teamwork and customer satisfaction.

Qualifications

• High School Degree/GED required
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Positive attitude and excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Proficient computer skills and reliable performance
• Strong verbal and written communication abilities

Responsibilities

• Provide administrative support for timekeeping and scheduling
• Create weekly job packs and coordinate new projects
• Schedule projects and warranty work with customers
• Make confirmation calls to customers
• Order permits and engineering reports for upcoming projects
• Maintain accurate customer records and data

Skills

Customer service

Communication

Time management

Problem solving

Adaptability

Computer skills

Team player

Education

High School/GED

Job description

Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams—providing the coordination, accuracy, and follow‑through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience. If you thrive in a fast‑paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

Duties and Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Schedule new projects and warranty work
• Confirmation calls to customers regarding upcoming projects
• Order permits and engineering reports for upcoming projects
• Great customer experiences and service is how we built our reputation.
• You will be the right fit is you believe in serving people and solving problems.
• Set and confirm installation dates
• Order utilities to be marked at job sites
• Follow up with customers on a variety of issues
• Update customer records for accuracy
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Qualifications

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Working Conditions

Seeing with the ability to read reports, data, statistics and information on computer screens are required. Full-time Onsite

What We Offer

• Competitive base pay + bonus based on company performance
• Annual Tribe Appreciation Tour, holiday & volunteer events
• Upward mobility - we promote from within 80% of the time
• When you win, you own it—our Employee Ownership Program lets you share the upside
• Tuition Reimbursement Program - we invest in your development!
• Work-life balance - 2 weeks PTO and 6 paid holidays
• US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
• Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Kansas is $14.95 - $17.59. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.

We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we've done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead!