Production Administrative Assistant

Groundworks Operations, LLC; Ohio; Vor Ort; USD 27.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive base pay

Tuition Reimbursement Program

2 weeks PTO

6 paid holidays

Employee Ownership Program

Zusammenfassung

Groundworks Operations, LLC is seeking a Production Administrative Assistant to support timekeeping, paperwork, scheduling, and customer interactions. You will coordinate with field teams and leadership to keep projects on track and maintain data accuracy for a seamless customer experience.

This is a full-time onsite position in North America. The role emphasizes customer service, a positive image of Groundworks, and the ability to handle multiple tasks in a fast-paced environment with

Qualifikationen

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive attitude and reliable team member.
• Able to adapt quickly to changing work directions and schedules.

Aufgaben

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is maintained and serviced.
• Deliver great customer experiences and service.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on issues.
• Update customer records for accuracy.

Kenntnisse

Customer service

Communication skills

Positive attitude

Adaptability

Ausbildung

High School Degree/GED

Tools

Microsoft Office

Jobbeschreibung

Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams—providing the coordination, accuracy, and follow‑through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience. If you thrive in a fast‑paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you.

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service‑based industry.

Duties and Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Great customer experiences and service is how we built our reputation.
• You will be the right fit is you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy

It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Qualifications

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Working Conditions

Seeing with the ability to read reports, data, statistics and information on computer screens are required. Full-time Onsite

What We Offer:

• Competitive base pay + bonus based on company performance
• Annual Tribe Appreciation Tour, holiday & volunteer events
• Upward mobility - we promote from within 80% of the time
• When you win, you own it—our Employee Ownership Program lets you share the upside
• Tuition Reimbursement Program - we invest in your development!
• Work‑life balance - 2 weeks PTO and 6 paid holidays

US: Affordable and comprehensive benefits package including medical, dental, vision, long & short‑term disability, company‑paid life insurance, 401(k) and company match & paid maternity leave

Canada: Affordable and comprehensive benefits package including medical, dental, long & short‑term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in California is $19.94 - $23.45. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.

We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock‑solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we've done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead!