Product Writer

Accenture-Federal-Services-2; Washington (District of Columbia); Hybrid; USD 74,000 - 148,000; Full time

Job summary

Accenture Federal Services, a technology company within Accenture, seeks a Product Writer to craft clear, plain-language content for web applications. You will translate complex policy into actionable content and maintain a consistent tone across flows, pages, and emails.

You will collaborate with product, design, research, and policy teams in an Agile setting, build domain expertise, and ensure content remains aligned with the user journey. 1 day/week on-site in DC.

Qualifications

• 3+ years in product/UX writing or digital copywriting with strong editing skills.
• Experience with cross‑functional teams in an Agile environment.
• Ability to own content decisions and explain them clearly.
• Familiarity with design/prototyping tools (Figma/Axure).
• Proficiency in Office suite with tracked changes; SharePoint experience.
• Writing samples or portfolio required.

Responsibilities

• Write and edit user-facing content for web apps, pages, and multi-step flows.
• Create field-level copy, notifications, emails, and instructional content.
• Develop subject-matter expertise in product areas to support the team.
• Simplify policy information while preserving meaning.
• Apply writing standards and style guidelines to content.
• Collaborate with design, product, research, and policy teams in Agile.
• Incorporate usability findings and stakeholder feedback into revisions.
• Manage review cycles and stakeholder approvals.
• Be willing to on-site 1 day/week in DC.

Skills

Product writing UX writing

Agile teams

Content ownership decisions

Familiar with design tools

Proficiency in Office suite

SharePoint experience

Portfolio/writing samples

Tools

Figma

Axure

SharePoint

Microsoft Office

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

As a Product Writer, you'll create clear, accurate, plain-language content for web applications. You'll translate complex policy and program rules into content that helps users complete and submit applications successfully. You'll maintain a consistent tone and voice while meeting style guide standards.

The work:

• Write and edit user‑facing content for web applications, pages, and multi‑step flows—including eligibility, account, and status updates to ensure clarity and consistency across the user experience
• Write and edit field‑level copy (labels, help text, error messages), notifications, transactional emails, and instructional content
• Build subject‑matter expertise in product areas to strengthen content and support team members
• Simplify complex policy information while preserving its meaning
• Apply writing and style guide standards to user‑facing content
• Work with designs and prototypes to align content with flow logic and conditional states
• Collaborate with product, design, research, and policy teams in an Agile environment
• Incorporate usability findings and stakeholder feedback into content revisions
• Manage review cycles and stakeholder approvals
• Must be willing to on‑site 1 day/week to DC

Here’s what you need:

• 3+ years of professional experience in product writing, UX writing, or digital copywriting, with strong editing and proofreading skills
• Experience working with cross‑functional teams in an Agile environment
• Ability to own content deliverables and explain content decisions
• Familiarity with design and prototyping tools (such as Figma or Axure)
• Proficiency in Office suite, including tracked changes
• Experience using SharePoint for document management and review workflows
• Writing samples or a portfolio of work are required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on‑going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$74,300 - $147,900 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observanceduring the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Accenture Federal Services’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.