Product Tester

Sweetwater; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Sweetwater in Fort Wayne, Indiana is seeking a Product Tester to inspect and test returns of live sound and recording gear, software, and music equipment for proper function and sell-ability. You will work closely with vendors and customers to ensure a flawless guest experience.

The role requires hands-on problem solving, comfort with lifting up to 50 lbs, and a basic understanding of MIDI, audio concepts, and operating systems. Full-time, Monday-Friday schedule.

Qualifications

• Basic working knowledge of MIDI and audio recording concepts, music technology.
• Strong working knowledge of computer operating systems.
• Attention to detail, highly organized, and able to complete tasks promptly.
• Ability to lift over 50 lbs.
• Able to work independently and in a team.
• Familiar with iOS, macOS, and PC functionality.

Responsibilities

• Inspect and test returns of live sound & recording hardware, pro audio software, and music equipment for proper function and sell-ability.
• Coordinate returns with vendors and customers to ensure a flawless guest experience.

Skills

MIDI concepts

Audio testing

OS knowledge

Attention to detail

Teamwork

Lifting 50 lbs

iOS/mac/PC familiarity

Job description

Job Requirements

Sweetwater's Service Team is looking to add a Product Tester to our growing team! This person is responsible for inspecting and testing our returns of live sound & recording hardware, pro audio software, and a variety of music equipment for proper function and sell-ability. If you are a Gearhead, love to work with your hands, and enjoy problem solving, this position is perfect for you. You'll be part of a team who coordinates our returns with our vendors and our customers to make the overall guest experience flawless!

Job Requirements

Sweetwater's Service Team is looking to add a Product Tester to our growing team! This person is responsible for inspecting and testing our returns of live sound & recording hardware, pro audio software, and a variety of music equipment for proper function and sell-ability. If you are a Gearhead, love to work with your hands, and enjoy problem solving, this position is perfect for you. You'll be part of a team who coordinates our returns with our vendors and our customers to make the overall guest experience flawless!

This is a full-time 8:00am - 5:00pm Monday-Friday position located at Sweetwater's amazing facility in Fort Wayne, Indiana.

Qualifications

• Candidates must have basic working knowledge of MIDI and audio recording concepts, music technology
• Strong working knowledge of computer operating systems
• Desire to pay close attention to detail, high level of organization, and the responsibility to promptly complete assigned tasks
• Ability to lift over 50 lbs
• The ability to work both individually and with a team
• Familiarity with iOS, MAC, and PC functionality

Sweetwater "Ideal" Team-Player

• WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
• Gets Things Done – You have a great work ethics and move through tasks with a sense of urgency
• Obsesses over the Details – You were at 100% upper . This is not an eyache B etc
• Drives --etc.. etc 45