Product Technician

Metso Outotec; York (York County); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Product Technician, where you'll create and maintain handbooks for key machines. This role emphasizes collaboration with engineering and marketing teams, requiring strong technical writing skills and a bachelor's degree. Enjoy flexible working arrangements and contribute to sustainable practices in the industry.

Benefits

Occupational healthcare

Generous benefits plan

Healthy living rewards

Mental well-being services

Global incentive program

Extensive learning opportunities

Hybrid working possibilities

Qualifications

• Relevant experience required.
• Exceptional technical writing and communication skills.
• Willingness to travel up to 15% globally.

Responsibilities

• Create comprehensive outlines/templates to document product offerings.
• Identify and gather product data sources, addressing data gaps.
• Collaborate with marketing for the production of completed workbooks.

Skills

Technical Writing

Team Collaboration

Organizational Skills

Attention to Detail

Industry Knowledge

Education

Bachelor’s degree in engineering, technical writing, or a related field

Job description

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 06/27/2025

Introduction

We are seeking a Product Technician to join our team. You will be responsible for creating and maintaining comprehensive handbooks and assisting in the product development cycle as well as business development tasks for Metso's key machines, including horizontal grinding mills, stirred mills, rotary kilns, railcar dumpers, and other similar products. You will report to the Director, Growth & Innovation.

This position is mainly located in York, PA, but we are happy to offer flexible working arrangements, including hybrid options. The role includes 15% travel.

Team you belong to

You will join a team of product technicians dedicated to identifying and prioritizing products to be documented based on market demand and product complexity.

We work closely with stakeholders to define the project scope, objectives, deliverables, and timelines. Our team collaborates with internal stakeholders, such as engineering and production departments, as well as external stakeholders, including suppliers and customers. Our culture emphasizes collaboration, continuous improvement, and a steadfast commitment to quality. Team members are strategically located in York, PA.

What you’ll do

• Create Standard Templates: Develop comprehensive outlines/templates to document the complete offering of each product.
• Data Collection: Identify and gather product data sources, including information, drawings, and links, addressing any data gaps.
• Content Assembly: Assemble content according to the outline, ensuring consistency and completeness.
• Stakeholder Review: Submit content to relevant stakeholders for review and editing, incorporating feedback through multiple review steps.
• Marketing Collaboration: Interface with Marketing for the production and application of completed workbooks, ensuring quality through multiple review steps.
• Additional Duties: Perform other duties as assigned.

Who you are

• Educational Background: Bachelor’s degree in engineering, technical writing, or a related field.
• Experience: Relevant experience required.
• Technical Writing: Exceptional technical writing and communication skills.
• Team Collaboration: Proven ability to work collaboratively with cross-functional teams.
• Organizational Skills: Strong organizational skills and meticulous attention to detail.
• Industry Knowledge: Basic understanding of mechanical and industrial equipment is advantageous.
• Travel: Willingness to travel up to 15% globally.

What's in it for you

• An inspiring purpose: Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety: Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards: Global incentive program tied to business and performance targets.
• Hybrid working possibilities: While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture: We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities: Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support: Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, veteran status, or disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions, and services for the aggregates, minerals processing, and metals refining industries globally. We improve our customers’ energy and water efficiency, increase productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso had nearly 17,000 employees in around 50 countries at the end of 2024, with sales of about EUR 4.9 billion. Metso is listed on Nasdaq Helsinki.

metso.com