Product Surveillance QA Co-op

Arthrex; Naples (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance (if 25+ hrs/week)

Employee Assistance Program (EAP)

Free Onsite Medical Clinics

Free Onsite Lunch

Volunteer PTO (8 hours)

Job summary

Arthrex, Inc. in Naples, FL, is seeking a motivated engineering student for a quality assurance product surveillance co-op.

You will assist with intake, documentation, investigations and trending of medical device complaints under established procedures and regulatory requirements. The internship runs January 2027 through June 2027, requires 40 hours per week on site, and offers exposure to cross-functional teams in design, manufacturing and product management within a global medical device

Qualifications

• Enrolled as a full-time student pursuing a bachelor's degree in engineering or engineering technology, or a recent graduate; Mechanical or Biomedical preferred.
• Knowledge of Regulatory and ISO guidelines pertaining to medical devices is preferred.
• Basic knowledge of product risk management, CAPA, and Nonconformance Reporting (NCR) is preferred.
• Knowledge of orthopedic medical devices (implant, instruments, biologics, etc) preferred.

Responsibilities

• Receive and analyze previous complaint data and leverage for future investigations.
• Assist with data gathering and analytics for monthly complaint trending activities.
• Perform root cause analysis for returned complaint devices or identified trends as appropriate.
• Support global complaint triage, intake, evaluation, reporting, investigation, closure and trending activities.
• Partner with design, manufacturing and quality engineers as well as product management teams to drive continuous process and product improvement.
• Review of Supplier Quality Agreements and incorporation of information into electronic complaint system.
• Other duties as assigned.

Skills

Communication

Regulatory knowledge

Risk management

Orthopedic devices knowledge

Education

Bachelor's degree in engineering or engineering technology

Tools

Microsoft Office Suite

Job description

Arthrex, Inc. in Naples, FL, is seeking a motivated engineering student for a quality assurance product surveillance co-op.

You will assist with intake, documentation, investigations and trending of medical device complaints under established procedures and regulatory requirements. The internship runs January 2027 through June 2027, requires 40 hours per week on site, and offers exposure to cross-functional teams in design, manufacturing and product management within a global medical device