Product Support Specialist - Underground Mining

TalentMatch LLC; Colorado; On-site; USD 110,000 - 145,000; Full time

Job summary

A leading company in mining and construction equipment is seeking a highly skilled professional accountable for supporting the Underground Division’s growth. This role involves preparing business proposals, overseeing the order process, and collaborating on product implementation. Candidates should excel in analytical skills, possess a Bachelor’s degree in Engineering, and have at least 5 years of relevant experience.

Benefits

Long-term interesting & meaningful employment

Opportunities for learning and advancement

Strong compensation, commensurate with experience

Relocation assistance may be available

Medical insurance

Vision insurance

401(k)

Child care support

Student loan assistance

Tuition assistance

Disability insurance

Qualifications

• 5+ years of relevant experience in mining and tunneling.
• Familiarity with underground mining and Battery Electric Vehicles (BEV) desired.
• Comfortable managing a significant workload.

Responsibilities

• Prepare and present value-driven business proposals.
• Manage the planning and order to delivery process.
• Collaboration with teams on automation opportunities.

Skills

Strong analytical

Mechanical/technical background

Strong written and verbal communications

Data analysis and visualization

Calculated risk-taking

Education

Bachelor of Science in Engineering

Job description

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This range is provided by TalentMatch LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $145,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from TalentMatch LLC

Your Recruitment Partner - I provide custom recruitment solutions for your unique hiring needs.

Mining and Construction Equipment

Elko, NV, Salt Lake City, UT, or Denver CO

Our partneris a publicly held leader in the provision of top-of-the-line construction and mining equipment. They develop, manufacture, and market a wide range of cutting-edge rock drilling equipment for use in surface mining, exploration, construction, quarries, as well as water well, & oil and gas applications. With sales of more than $5.5 billion USD, and a global team of approximately 22,000 employees, their footprint in the market is both large and varied.

Based in the western United States - either in Broomfield CO (Greater Denver Area, preferred), or Elko NV, or Salt Lake City UT or Tucson AZ – all withstrategic customer locations there, this critical role will be responsible to support the growing business needs of the Underground Division throughout the United States.

Position Overview:

Reporting to the VP & Business Line Manager – Rock Drilling Tools, Underground Equipment and Ground Support you will work closely with internal teams to ensure that product availability aligns with customer expectations, and that current and future customer product needs are communicated promptly for planning, processing and sale. With a wide range of product offerings including -traditional blast hole drills/ rigs, parts and services (suitable for underground environments); to emerging products which adopt cutting edge technologies that optimize performance and efficiencies, through enhanced safety technology, digitalization, automation, energy efficiency and electrification – the range of product offerings to underground customers is broad and varied.

Possessing 5 years + of relatable experience within underground mining and tunnelling, where you have supported customers in both product selection and procurement (including bids, order planning and delivery), you are comfortable working in a fast-paced environment, effectively managing a significant & multi-faceted workload.

A team player – you are interested in technology, understand that the natural resource industry – in particular mining for minerals, has been the backbone of American growth and prosperity since country inception – and are excited to work for a global industry leader in support of same.

Primary Responsibilities:

• Preparing and presenting value-driven business proposals for internal and external customers
• Completion of value assessments for customers who are considering implementation of new equipment, including Digitalization, Automation or Electrification technologies
• Participate in quotations or tender submissions, assuring that machine configuration will deliver to customer needs / expectation, whilst adhering to approved discount structure
• Manage the Planning and Order to Delivery process for your products between the Customer Center and Product Company
• Determine market potential as well as market trends and technologies as input to sales strategy, product development and development of sustainable solutions
• Providing application training for our dealer and direct sales / technical specialists
• Collaborate with the Automation teamon Machine + Automation opportunities as well as the Rock Drilling Tools, Ground Support and Parts & Service team for bundling opportunities

You Bring:

• 5+ years of relevant experience in mining and tunnelling
• Bachelor of Science in Engineering (Mining or Mechanical)
• Familiarity with underground mining and Battery Electric Vehicles (BEV) desired.
• Strong analytical, mechanical/technical background is required for issue resolution & reasoning/discussing “root cause analysis”.
• A big picture thinker with the ability to identify and take calculated risks.
• Strong written and verbal communications; native level fluency in English.
• Analytical including strong data analysis, data visualization and presentation skills.
• Highly motivated, "hands on", energized, enthusiastic with passion and commitment for doing things in the right way without risking loss of business.
• Respect for all people and cultures.

We Offer:

• Long term interesting & meaningful employment
• Belonging – You are a critical member of our team.
• Opportunities for learning and advancement.
• Strong compensation, commensurate with experience.
• Relocation assistance may be available for the ideal candidate.

About Us:

TalentMatch LLC is a Denver based recruitment & staffing services company, with a satellite office in Ottawa, Ontario Canada; and provides customized recruitment solutions throughout North America. Working extensively within the oil & gas, and mining industries, we match great people with great companies and watch them soar!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management, Engineering, and Sales

• Industries

  Agriculture, Construction, Mining Machinery Manufacturing, Engineering Services, and Mining

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Child care support

Student loan assistance

Tuition assistance

Disability insurance

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