Product Support Scientist, Molecular Diagnostics

Abbott Laboratories; Madison (WI); On-site; USD 51,000 - 101,000; Full time

Job summary

Abbott Laboratories in Madison, WI is seeking a life sciences professional to provide technical and product support across Operations and Quality teams. You will conduct investigations for OOS and CAPA, assist with PCR/NGS reagents, and help qualify raw materials and supply sources.

The role requires a life sciences degree and 2+ years of experience, with strong MS Office skills and US work authorization. Onsite work in Madison; first shift. Must be able to work nights/weekends as needed.

Qualifications

• Bachelor’s degree in life sciences or related field.
• 2+ years of experience in the life sciences industry; master's or doctoral degrees may substitute for experience.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Authorization to work in the United States without sponsorship.

Responsibilities

• Provide technical and product support to Operations, cross-functional with Production, QC, Supply Chain, R&D, and Quality teams.
• Perform investigative testing for OOS, NCMRs, and CAPA plans through root-cause investigation and data analysis.
• Support PCR-based and/or NGS-based reagents and products.
• Assist qualification of new raw materials and alternative supply channels.

Education

Bachelor's degree in life sciences or related field

Tools

MS Office Suite

Job description

Abbott Laboratories in Madison, WI is seeking a life sciences professional to provide technical and product support across Operations and Quality teams. You will conduct investigations for OOS and CAPA, assist with PCR/NGS reagents, and help qualify raw materials and supply sources.

The role requires a life sciences degree and 2+ years of experience, with strong MS Office skills and US work authorization. Onsite work in Madison; first shift. Must be able to work nights/weekends as needed.