Product Support Sales Manager - Construction - Bensalem, PA

Foley Inc; Bensalem Township (Bucks County); On-site; USD 90,000 - 130,000; Full time

Job summary

Foley Incorporated seeks an experienced leader to drive the Product Support Sales team, growing parts, service, rebuilds, and value-added offerings with existing and new customers. The role emphasizes coaching, objective setting, and strategic growth initiatives.

You will implement Value-Based Selling, coach performance, and collaborate with Caterpillar representatives and cross-functional peers to align with business goals. Join us to foster customer success and profitable growth.

Qualifications

• Bachelor's degree in Business, Marketing, or Management (or equivalent).
• 5 years of sales or sales management experience; 3 years leadership preferred.
• Proven success growing parts and service sales in related industries.
• Strong leadership, coaching, and performance management skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Lead, develop, and coach the Product Support Sales team to grow parts, service, CSA/CVA, rebuild, repair, and other Product Support opportunities across customers.
• Establish and execute annual sales objectives and growth strategies for revenue, market penetration, and profitability.
• Drive product support growth by expanding sales of rebuilds, engines, hydraulics, drivetrain, undercarriage, and value-added services.
• Implement Value-Based Selling (VBS) and strengthen team performance through coaching and development.
• Build strong relationships with customers, Caterpillar reps, and cross-functional teams to support strategic initiatives and customer satisfaction.

Skills

Sales leadership

Team development

Communication & relationship-building

Strategic growth focus

Education

Bachelor's degree

Job description

JOB DESCRIPTION

• Lead, develop, and coach the Product Support Sales team to grow parts, service, CSA/CVA, rebuild, repair, and other Product Support opportunities across existing and prospective customers.
• Establish and execute annual sales objectives and growth strategies to achieve revenue, market penetration, and profitability goals through effective territory, account, and opportunity management.
• Drive Product Support growth by expanding sales of rebuilds, engines, hydraulics, drivetrain, undercarriage, G.E.T., CSA/CVA, and other value-added service solutions.
• Implement Value-Based Selling (VBS) practices and strengthen team performance through coaching, professional development, and performance management.
• Build strong relationships with customers, Caterpillar representatives, and cross-functional teams to support strategic initiatives, resolve issues, enhance customer satisfaction, and ensure alignment with business objectives.
• Monitor departmental performance, resource utilization, and operational effectiveness while leading continuous improvement initiatives and supporting evolving business needs through special projects and additional responsibilities.

RECOMMENDED QUALIFICATIONS

• Bachelor\'s degree in Business, Marketing, Management, or a related field; equivalent combination of education and industry experience considered.
• 5 years’ sales or sales management experience. Minimum 3 years of leadership or supervisory experience preferred.
• Proven success driving parts and service sales growth or equivalent industry experience.
• Strong leadership skills with experience in team development, coaching, performance management, and continuous improvement.
• Excellent communication, collaboration, and relationship-building abilities, with experience managing customer relationships and supporting strategic growth initiatives.
• Highly organized and adaptable, with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and quality.

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.