Product Support Representative - Parts

Inland Group; Tucson (AZ); In loco; USD 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

Inland Kenworth in Tucson, AZ, is seeking a Product Support Representative (Outside Parts Salesperson) to lead sales and grow profitability in a designated territory. You will call on customers, introduce products, and deliver superior service for truck parts.

The role requires knowledge of heavy truck parts and dealership operations, with a preference for a parts journeyperson or equivalent experience. A valid driver's license is a must.

Competenze

• High school diploma or GED (or equivalent).
• Three years related experience and/or training, or equivalent education/experience.
• Knowledge of heavy truck parts and shop operations; experience in a truck dealership preferred.

Mansioni

• Develop and achieve maximum sales volumes for assigned accounts.
• Provide value-added services with regular customer visits.
• Conduct weekly cold calls and promote new products.
• Monitor operations, advise on inventory and services, and handle customer inquiries.
• Plan territory coverage and submit weekly expense reports.

Conoscenze

Sales skills

Customer service

Strong organization

Formazione

High school diploma or GED

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Tucson, AZ, US

ALL IN ON A REWARDING CAREER AT INLAND

Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Tucson, AZ.

THE OPPORTUNITY

The Product Support Representative (Outside Parts Salesperson – Truck Parts Sales) is a sales leader in heavy truck parts sales and will be responsible for developing, maintaining and enhancing maximum parts department profitability and sales volumes of assigned accounts within a designated territory. In this outside sales position you will call on customers, introduce products and promotions and provide superior customer service to all accounts in your territory.

This position requires knowledge of heavy truck parts, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson.

YOUR RESPONSIBILITIES

• Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts
• Provide value added services with consistent customer visits
• Conduct new (cold) sales calls on a weekly basis
• Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
• Conduct sales calls with assigned accounts to introduce new products and promotions
• Provide superior customer service to all accounts
• Plan territory coverage and manages time consistent with expectations of management
• Complete customer call report with weekly summary of results
• Control personal expenses within the approved budget and submits weekly expense reports
• Investigate and refers customer issues to the appropriate Department Manager and/or General Manager
• Assist counter personnel with orders, deliveries and customer inquiries

WHAT WE LOOK FOR

• High school diploma or general education degree (GED)
• Qualification as a truck Parts Journeyperson preferred
• Three years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of heavy truck parts and accessories, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson required.
• Excellent sales skills, preferably in a related field
• Proficient in Microsoft Word and Excel.
• Strong organizational skills
• Must have valid Driver’s License
• Strong business ethics with a professional approach at all times

US BENEFITS PACKAGE

Our employees receive a generous benefits package including:

• Medical
• Vision
• 401k with employer matching program
• Flexible Savings Account
• Health Savings Account (available with some medical programs)
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities