Parts Counterperson

Inland Kenworth; Fontana (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

401k with employer matching program

Flexible Savings Account

Health Savings Account (available with

Long Term and Short Term Disability

Life Insurance and Accidental Death

Paid Time Off

On-going training opportunities

Job summary

Inland Kenworth, a leader in heavy-duty truck parts, seeks a Parts Counterperson in Fontana, CA. You will assist customers and technicians in obtaining required parts and supplies while pursuing monthly sales targets through upselling parts.

We offer a comprehensive US benefits package and opportunities for growth. The role requires strong communication, multitasking, and a professional approach in a team-focused environment.

Qualifications

• High school diploma or GED required.
• Post-secondary diploma or trade certification preferred.
• 4+ years related experience in truck parts sales.
• Must have valid Driver’s License.
• Forklift certification preferred or willing to obtain.

Responsibilities

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians.
• Provide exceptional customer service to maximum customer satisfaction.
• Keep abreast of all new products and updates through continuous learning.
• Locate all parts as requested by customers and/or technicians; prepare parts invoices and credit notes for all counter sales and issues parts for all work orders.
• Participate in regular inventory cycle counts and assist in maintaining stock.
• Accurately document all shipping and receiving of parts.
• Maintain files and update parts related information on a regular basis.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Professionalism/Work ethic

Driver's License

Education

High school diploma or GED

Post-secondary diploma or trade certification

Tools

Forklift Certification

Job description

This full-time Parts Counterperson position offers pay range of $30.00 to $40.00 per hour and a Monday through Friday schedule, with a flexible start time between 7:00 a.m. and 8:00 a.m.

US BENEFIT PACKAGE

Our employees receive a generous benefits package including:

• 401k with employer matching program
• Flexible Savings Account
• Health Savings Account (available with some medical plans)
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities

THE OPPORTUNITY

As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.

YOUR RESPONSIBILITIES

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or techniciansPrepare parts invoices and credit notes for all counter sales and issues parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

WHAT WE LOOK FOR

• High school diploma or general education degree (GED)
• Post-secondary diploma or trade certification preferred
• 4+ years related experience in truck parts sales
• Prior parts counter sales experience or parts/warehousing knowledge
• Ability to communicate effectively both verbally and in writing
• Great interpersonal skills with the demonstrated ability to work with others
• Ability to self-manage time and set priorities while handling multiple responsibilities
• Good organizational skills with strong attention to detail
• Strong business ethics with a professional approach at all times
• Must have valid Driver’s License
• Forklift Certification or ability to attain certification

Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Fontana, CA.