Product Support Analyst

TEEMA Solutions Group; Topeka (KS); Remote; USD 60,000 - 95,000; Full time

Job summary

An innovative firm is seeking a Support Analyst to join their remote team. This role requires a tech-savvy professional with a passion for Microsoft technologies, particularly Microsoft 365 and Power Platform. The ideal candidate will have extensive experience troubleshooting technical issues and a strong understanding of data visualization using Power BI. You will thrive in a collaborative environment that promotes professional growth and innovation. If you're eager to make an impact with cutting-edge Microsoft solutions from anywhere in the USA, this opportunity is perfect for you.

Qualifications

• 8 years of experience administering Microsoft 365 and Power Platform components.
• Strong understanding of data visualization and modeling using Power BI.

Responsibilities

• Troubleshoot technical issues and analyze logs for software applications.
• Collaborate in a dynamic team environment to implement Microsoft solutions.

Skills

Microsoft 365 Administration

Problem-Solving

Troubleshooting Technical Issues

Data Visualization Principles

Data Modeling using Power BI

Microsoft Azure Services

Tools

Microsoft Power Platform

Power BI

Dynamics 365

Job description

Support Analyst – Remote (Anywhere in USA)

Join our dynamic team as a Support Analyst! We’re looking for a tech-savvy professional with a passion for Microsoft technologies and problem-solving. Enjoy the flexibility of working from anywhere in the USA.

Candidate Qualifications

8 years – Hands-on experience administering Microsoft 365 and Microsoft Power Platform components

8 years – Experience troubleshooting technical issues, analyzing logs, and debugging software applications

5 years – Strong understanding of data visualization principles and data modeling using Power BI

3 years – Familiarity with Microsoft Azure Services, particularly Azure Active Directory

3 years – Experience with Dynamics 365 for Customer Services highly desired

Why Join Us?

Collaborative and innovative team environment

Opportunities for professional growth

Apply now to make an impact with cutting-edge Microsoft solutions!