Business Systems Analyst - Support Services

Cambia Health Solutions; Medford (OR); Remote; USD 57,000 - 73,000; Full time

Job summary

Join a forward-thinking company as a Business Systems Analyst, where you will play a vital role in enhancing health care systems. This position offers the chance to work collaboratively in a supportive environment, focusing on the design, configuration, and testing of systems that directly impact the health care experience. With a commitment to innovation and community, this role not only provides a competitive salary but also generous benefits, including paid time off and wellness programs. If you're passionate about making a difference in health care, this opportunity is perfect for you.

Benefits

Medical, dental and vision coverage

Annual employer contribution to HSA

Generous paid time off

Market-leading retirement plan

Paid parental time off

Award-winning wellness programs

Employee Assistance Fund

Commute and parking benefits

Qualifications

• 1+ year experience in business requirements and process modeling.
• Ability to facilitate communication between technical and business staff.

Responsibilities

• Accountable for functional system design and configuration.
• Conduct unit testing and regression testing of configurations.
• Respond to customer inquiries regarding system functionality.

Skills

Functional Requirements Development

System Testing

System Configuration

Analytical Skills

Communication Skills

Education

College Degree in Computer Sciences

Experience in Health Care Industry

Job description

Business Systems Analyst – Support Services

Work from home within Oregon, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s dedicated team of Business Systems Analysts are living our mission to make health care easier and lives better. As a member of the Business & Tech Systems Support team, our Business Systems Analyst Support Services participates in the daily support, maintenance, and improvement of existing systems, as well as the development, configuration and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives.

Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

The Business Systems Analyst - Support Services would have a college degree in Computer Sciences, Mathematics, Business Administration or related fields. A college degree may be substituted by sufficient years of experience in the health care industry. One year experience in defining and analyzing business requirements, process modeling, functional systems design or configuration and/or acceptance testing is required. Experience with a business area that is supported by this position is required.

Skills and Attributes:

• Demonstrated ability to develop general and detailed functional requirements

• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing

• Ability to facilitate and carry out system configuration decisions

• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet the business requirements of various projects

• Ability to work in a team environment along with the self motivation to work independently Demonstrated ability to tolerate and handle ambiguity

• Confirmed analytical skills

• Confirmed communication skills with an ability to be both clear and concise

What You Will Do at Cambia:

• Accountable for functional system design and configuration Write and complete ad-hoc reports and queries

• Conduct unit testing of configuration along with regression testing of fixes, enhancements and system upgrades

• Perform post implementation quality assurance, troubleshooting and issue resolution

• Respond to customer inquiries regarding system functionality, modification and status of issue resolution

• Review, analyze and resolve sustainment issues associated with system and/or processes Develop scripts that move data or update data in a manner that replicates online functionality

• Review and approve high-level data flows, functional and technical specifications, system implementation staging, change control, design alternatives and functional system requirements

• Assist, when appropriate, in the training and communication of system changes for end-users and other impacted staff

• Schedules, coordinates and prioritizes work to ensure timely completion of all work simultaneously assigned or in progress

The expected hiring range for a Business Systems Analyst is $57,000 - $73,000/year depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%. The current full salary range for this role is $57,000 - $95,000/year.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail] . Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy .