Product Strategy Manager

Cosmo Appliances; Chino (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Cosmo Appliances, based in California, seeks an experienced Product Manager to lead product planning and marketing. In this role, you will oversee the entire product lifecycle, ensuring customer needs are met by translating insights into effective product strategies. This position demands excellent communication skills and strong analytical abilities to drive product success.

The ideal candidate will possess a high school diploma, with at least 2 years of relevant customer service experience. Familiarity with Microsoft Office is a plus. Join us in creating innovative kitchen solutions!

Qualifications

• Minimum of 2 years of customer service/customer relations experience.
• Technologically/mechanically savvy.
• Proficient in written and oral communication.

Responsibilities

• Take ownership of the Cosmo product line and make data-driven decisions.
• Develop product manuals and ensure consistent branding.
• Communicate extensively with overseas factories about product development.

Skills

Customer service experience

Attention to detail

Communication skills

Organizational skills

Problem-solving skills

Technologically savvy

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Training & development

Cosmo Appliances is a fast‑growing provider of modern, affordable luxury kitchen appliances. Headquartered in Southern California, we design sleek, professional‑grade products that elevate home cooking and inspire creativity in every kitchen.

We believe the heart of every home is the kitchen and a thoughtfully designed space creates a happier home. That’s why we’re looking for an experienced Product Manager who is passionate about building products customers truly love.

As a Product Manager, you will lead both product planning and marketing, managing the full lifecycle of a product from concept to launch. You will be responsible for gathering and prioritizing customer needs, translating insights into compelling product strategies and delivering solutions that stand out in the market.

Success in this role requires strong attention to detail, excellent communication skills and a deep understanding of market trends and customer behavior. You’ll play a key role in shaping products that meet customer expectations and drive business growth.

Primary Responsibilities

• Take ownership of the Cosmo product line and make data‑driven decisions
• Develop product manuals, packaging artwork, carton and product labels, and ensure consistent logo placement across all materials.
• Collaborate with marketing teams to ensure accurate and compelling online product representation.
• Support customer service and after‑sales teams by addressing questions about product issues, defects, or improvement areas and relaying inquiries to overseas factories.
• Communicate extensively with overseas factories regarding new product development, updates, and improvements.
• Review and test product samples to evaluate new developments and market fit.
• Analyze product defects, generate detailed reports, and provide actionable insights to management for quality improvements.
• Other duties may be assigned

Qualifications

• High School diploma or equivalent, required.
• Minimum of 2 years of customer service/customer relations experience.
• Industry experience (plus but not required).
• Technologically/Mechanically savvy.
• Written and Oral Communication Skills.
• Detail‑Oriented.
• Excellent Organizational and Problem‑Solving skills.
• Proficiency in English (Bilingual is a plus).
• Proficiency in Microsoft Word, Excel (plus).

Schedule: Monday‑Friday, 9am‑5:30pm