Product Specialist, Firefly

Adobe; United States; On-site; USD 227,000 - 381,000; Full time

Job summary

Adobe is seeking a Firefly Product Specialist to drive adoption of Adobe Express & Firefly across Enterprise accounts in the United States. You will partner with Account Directors to uncover cross-sell and upsell opportunities and guide customers through the full sales cycle from discovery to close.

You will act as the Firefly GenAI expert within your territory, develop targeted account strategies, deliver compelling product demonstrations, and build strong relationships at the C‑Suite and VP

Qualifications

• 7+ years enterprise-level, direct sales experience; 10+ years preferred.
• Experience consulting and selling digital transformation to C-Suite executives.
• Excellent communication and collaboration skills across cross-functional teams.
• Experience with Adobe Creative Cloud or Experience Cloud a plus.
• Willing to travel up to 50%.

Responsibilities

• Sales Field Alignment – support Multi-Product Enterprise Solutions with Account Directors.
• Firefly SME – be the Firefly GenAI expert for your territory to scale sales.
• Account Planning – develop targeted account strategies and tactical penetration plans.
• Relationship Management – build relationships at the C‑Suite and VP levels in target accounts.
• Build & Develop Pipeline – identify cross-sell opportunities and drive maturity in opportunities.
• Deliver Product Presentations – demonstrate value and differentiators through use cases.
• Build Business Cases – craft ROI-focused Creative GenAI business cases.
• Coordinate Resource Expertise – align pre‑sales, product, and commercial teams in the sales cycle.
• Close Sales – assemble proposals and negotiate to close.

Skills

Enterprise sales

Solution selling

C-Suite selling

Cross-functional collaboration

GenAI awareness

Education

Bachelor’s degree or equivalent

Tools

Adobe Creative Cloud

Adobe Experience Cloud

Job description

As a Firefly Product Specialist at Adobe, you will support and sell Adobe Express & Firefly across Enterprise accounts. This role will partner with Adobe’s Account Directors (ADs) to help grow the existing business through identifying cross-sell and upsell opportunities. This role requires solution selling capabilities, experience selling value to customers, strong business and selling instincts, and direct, in-person consultation with customers. The Firefly Product Specialist is responsible for guiding and navigating through an enterprise organization to ensure a successful sales cycle, start to finish. As a Firefly Product Specialist, you will play a crucial role in pushing the boundaries of digital creativity and empowering artists and designers to create awe-inspiring content. If you are passionate about the intersection of AI and creativity, and you thrive in a dynamic and innovative environment.

Responsibilities

• Sales Field Alignment – Work with Adobe Account Directors (ADs) across the Creativity and Productivity (C&P) and Customer Experience Orchestration (CXO) to support Multi-Product Enterprise Solutions, Strategic Firefly-only Solutions or as a Subject Matter Expert (SME) for general Firefly sales engagements.
• Firefly SME – Be the Firefly and GenAI expert for your territory to create scale and sales effectiveness across all opportunities where creative GenAI capabilities are required – working centrally with product, engineering, operations and marketing to execute.
• Account Planning – Develop targeted account strategies and tactical penetration plans.
• Relationship Management – Develop and maintain relationships at the “C‑Suite” and “VP” levels within targeted accounts. Relationships will be with both IT and Business segments of the enterprise.
• Build & Develop Pipeline – Identify cross-sell opportunities through targeted whitespace analysis, partner with pre‑sales to drive maturity and sales stage progression in preparation for in‑quarter execution.
• Deliver Product Presentations – Understand customer needs and solution fit by delivering effective product demonstrations, use cases, positioning differentiated value/vision, and sales pitches.
• Build Business Cases – Build strong Creative GenAI business cases that focus on compelling differentiated value proposition, thought leadership and return on investment cost/benefit analysis.
• Coordinate Resource Expertise – Own coordination of pre‑sales, product and commercial expertise in the sales cycle while project managing key deliverables to an established timeline.
• Close Sales – Build proposals, negotiate contract pricing & contractual agreement to close sale.

Qualifications

• Minimum 7+ years proven track record of enterprise-level, technical solution direct sales expertise within a more sophisticated sales model is required. 10+ years of experience highly preferred.
• Proven experience consulting and selling digital transformation and enterprise solutions to “C‑Suite” executives and overachieving on quotas is required.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and explain technical concepts to non-technical stakeholders.
• Experience working with Adobe Creative Cloud products (i.e., Photoshop, Illustrator, InDesign, and After Effects) or Adobe Experience Cloud products (i.e., AEM, AEP) is a plus.
• Knowledge of generative AI technologies, including deep learning, neural networks, and generative models is a plus.
• Solid understanding of creative workflows and the design process, with the ability to identify opportunities for integrating generative AI techniques.
• Strong problem-solving skills and the ability to develop innovative solutions to complex challenges.
• Ability to travel upwards of 50%.
• Bachelor’s Degree or equivalent experience.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Expected Pay Range

Our compensation reflects the cost of labor across severalU.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $226,800-- $381,350 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In NewYork, the pay range for this position is $263,300- $381,350. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us!

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].