Product Specialist, Firefly

Adobe Inc.; New York (NY); On-site; USD 263,300 - 381,350; Full time

Job summary

Adobe Inc. seeks a Firefly Product Specialist to support and sell Adobe Express & Firefly across Enterprise accounts. You will partner with Account Directors to identify cross-sell opportunities and guide customers through the full sales cycle from start to finish.

This role requires solution selling, the ability to demonstrate ROI to C‑Suite and VP stakeholders, and close collaboration with product, engineering, operations and marketing. Travel up to 50% is expected.

Qualifications

• 7+ years of enterprise-level direct sales experience; 10+ years preferred.
• Experience selling digital transformation and enterprise solutions to executives.
• Excellent communication and collaboration skills across cross-functional teams.
• Experience with Adobe Creative Cloud or Experience Cloud is a plus.
• Knowledge of generative AI technologies is a plus.

Responsibilities

• Sales field alignment with Account Directors to support multi-product enterprise solutions.
• Be the Firefly SME for the territory to drive sales effectiveness.
• Develop targeted account strategies and tactical penetration plans.
• Build and maintain relationships at C-Suite and VP levels.
• Identify cross-sell opportunities and drive pipeline maturity.
• Deliver product presentations and build compelling business cases.
• Coordinate pre-sales, product, and commercial expertise through the sales cycle.
• Close sales, negotiate pricing and contracts.

Skills

Enterprise sales

Solution selling

C-suite selling

Education

Bachelor's degree or equivalent

Tools

Adobe Creative Cloud

GenAI knowledge

Job description

As a Firefly Product Specialist at Adobe, you will support and sell Adobe Express & Firefly across Enterprise accounts. This role will partner with Adobe's Account Directors (ADs) to help grow the existing business through identifying cross-sell and upsell opportunities. This role requires solution selling capabilities, experience selling value to customers, strong business and selling instincts, and direct, in-person consultation with customers. The Firefly Product Specialist is responsible for guiding and navigating through an enterprise organization to ensure a successful sales cycle, start to finish. As a Firefly Product Specialist, you will play a crucial role in pushing the boundaries of digital creativity and empowering artists and designers to create awe-inspiring content.

Responsibilities

1. Sales Field Alignment- Work with Adobe Account Directors (ADs) across theCreativity and Productivity (C&P) and Customer Experience Orchestration (CXO) to supportMulti-Product Enterprise Solutions, Strategic Firefly-only Solutions or as a Subject Matter Expert(SME)for generalFirefly sales engagements.
2. FireflySME-Be the Firefly and GenAI expert for your territoryto create scale and sales effectivenessacross all opportunities where creative GenAI capabilities are required- working centrally with product, engineering,operationsand marketingto execute.
3. Account Planning- Develop targeted account strategies and tactical penetration plans.
4. Relationship Management- Develop and maintain relationships at the "C-Suite" and "VP" levels within targeted accounts. Relationships will be with both IT and Business segments of the enterprise.
5. Build & Develop Pipeline- Identify cross-sell opportunities through targeted whitespace analysis, partner with pre-sales to drive maturity and sales stage progression in preparation for in-quarter execution.
6. Deliver Product Presentations- Understand customer needs and solution fit by delivering effective product demonstrations, use cases, positioning differentiated value/vision, and sales pitches.
7. Build Business Cases- Build strong Creative GenAI business cases that focus on compelling differentiated value proposition, thoughtleadershipand return on investment cost/benefit analysis.
8. Coordinate Resource Expertise- Own coordination of pre-sales,productand commercial expertise in the sales cycle while project managing key deliverables to an established timeline.
9. Close Sales- Build proposals, negotiate contract pricing & contractual agreement to close sale.

Qualifications

1. Minimum 7+ years proven track record of enterprise-level, technical solution direct sales expertise within a more sophisticated sales model is required. 10+ yearsofexperience highly preferred.
2. Proven experience consulting and selling digital transformation and enterprise solutions to "C-Suite" executives and overachieving on quotas is required.
3. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and explain technical concepts to non-technical stakeholders.
4. Experience working with Adobe Creative Cloud products (i.e., Photoshop, Illustrator, InDesign, and After Effects) or Adobe Experience Cloud products (i.e., AEM, AEP) is a plus.
5. Knowledge of generative AI technologies, including deep learning, neural networks, and generative models is a plus.
6. Solid understanding of creative workflows and the design process, with the ability to identify opportunities for integrating generative AI techniques.
7. Strong problem-solving skills and the ability to develop innovative solutions to complex challenges.
8. Ability to travel upwards of 50%.
9. Bachelor's Degree or equivalent experience.

If you are passionate about the intersection of AI and creativity, and you thrive in a dynamic and innovative environment, we encourage you to apply. Join our team and help shape the future of digital creativity with Adobe's generative AI capabilities.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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AI Use Guidelines for Interviews

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $226,800 -- $381,350 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $263,300 - $381,350.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award