Product Specialist, Firefly

Adobe; New York (NY); On-site; USD 263,000 - 381,000; Full time

Job summary

Adobe is seeking a Firefly Product Specialist to support and sell Adobe Express & Firefly across Enterprise accounts. You will partner with Account Directors to grow business through cross-sell and upsell opportunities, delivering solution selling and in-person consultations to executives.

The role focuses on guiding enterprise buyers through a complete sales cycle, with emphasis on GenAI capabilities and creative workflows.

Qualifications

• 7+ years in enterprise direct sales with quota attainment.
• Experience consulting with C-Suite executives and driving digital transformation.
• Ability to communicate complex concepts to diverse stakeholders.
• Travel up to 50% as needed.

Responsibilities

• Align with Adobe Account Directors to support multi-product enterprise solutions.
• Be the Firefly GenAI expert for your territory across opportunities needing GenAI.
• Develop targeted account strategies and tactical penetration plans.
• Build and maintain relationships at C-Suite and VP levels in target accounts.
• Identify cross-sell opportunities and drive maturity in sales cycles.

Skills

Enterprise sales

Solution selling

C-Suite engagement

Cross-functional collaboration

GenAI / AI know-how

Education

Bachelor's degree or equivalent

Tools

Adobe Creative Cloud

Adobe Experience Cloud

Job description

As a Firefly Product Specialist at Adobe, you will support and sell Adobe Express & Firefly across Enterprise accounts. This role will partner with Adobe’s Account Directors (ADs) to help grow the existing business through identifying cross-sell and upsell opportunities. This role requires solution selling capabilities, experience selling value to customers, strong business and selling instincts, and direct, in-person consultation with customers. The Firefly Product Specialist is responsible for guiding and navigating through an enterprise organization to ensure a successful sales cycle, start to finish. As a Firefly Product Specialist, you will play a crucial role in pushing the boundaries of digital creativity and empowering artists and designers to create awe-inspiring content.

Responsibilities

• Sales Field Alignment – Work with Adobe Account Directors (ADs) across the Creativity and Productivity (C&P) and Customer Experience Orchestration (CXO) to support Multi-Product Enterprise Solutions, Strategic Firefly-only Solutions or as a Subject Matter Expert (SME) for general Firefly sales engagements.
• Firefly SME – Be the Firefly and GenAI expert for your territory to create scale and sales effectiveness across all opportunities where creative GenAI capabilities are required – working centrally with product, engineering, operations and marketing to execute.
• Account Planning – Develop targeted account strategies and tactical penetration plans.
• Relationship Management – Develop and maintain relationships at the “C‑Suite” and “VP” levels within targeted accounts. Relationships will be with both IT and Business segments of the enterprise.
• Build & Develop Pipeline – Identify cross-sell opportunities through targeted whitespace analysis, partner with pre‑sales to drive maturity and sales stage progression in preparation for in‑quarter execution.
• Deliver Product Presentations – Understand customer needs and solution fit by delivering effective product demonstrations, use cases, positioning differentiated value/vision, and sales pitches.
• Build Business Cases – Build strong Creative GenAI business cases that focus on compelling differentiated value proposition, thought leadership and return on investment cost/benefit analysis.
• Coordinate Resource Expertise – Own coordination of pre‑sales, product and commercial expertise in the sales cycle while project managing key deliverables to an established timeline.
• Close Sales – Build proposals, negotiate contract pricing & contractual agreement to close sale.

Qualifications

• Minimum 7+ years proven track record of enterprise-level, technical solution direct sales expertise within a more sophisticated sales model is required. 10+ years of experience highly preferred.
• Proven experience consulting and selling digital transformation and enterprise solutions to “C‑Suite” executives and overachieving on quotas is required.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and explain technical concepts to non-technical stakeholders.
• Experience working with Adobe Creative Cloud products (i.e., Photoshop, Illustrator, InDesign, and After Effects) or Adobe Experience Cloud products (i.e., AEM, AEP) is a plus.
• Knowledge of generative AI technologies, including deep learning, neural networks, and generative models is a plus.
• Solid understanding of creative workflows and the design process, with the ability to identify opportunities for integrating generative AI techniques.
• Strong problem-solving skills and the ability to develop innovative solutions to complex challenges.
• Ability to travel upwards of 50%.
• Bachelor’s Degree or equivalent experience.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].

AI Use Guidelines for Interviews

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In New York, the pay range for this position is $263,300 - $381,350

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.