Product Specialist: Elevate Auto Experience & Tech

Baxter Ford; Madison, Northern (WI, KY); Hybride; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Flexible Work Schedule

Comprehensive Benefits Offering

Training and Development Opportunities

Extensive Employee Discounts

Educational Reimbursement

Employee Assistance Programs

Paid Holidays

Résumé du poste

Smart Motors Toyota in Wisconsin is seeking a Product Specialist to deliver an exceptional guest experience. You will present vehicle features during test drives, maintain up-to-date product knowledge, and guide guests to further information as models change.

The role requires 18+ with a valid license, reliable attendance, and the ability to travel between locations as needed. The company offers competitive pay, a comprehensive benefits package, and strong training and development opportunities.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license required.

Responsabilités

• Maintains professionalism and delivers excellent customer service to each guest.
• Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s).
• Ability to maintain strong product knowledge for all manufacture products to support guests’ questions.
• Directs guests to additional information resources by staying entuned to all manufacture changes and updates.
• Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
• Take photos of new and used cars to be put on the company website.
• Maintains consistent guests’ communication after delivery to ensure guests satisfaction is met.
• Travels to and from guest’s residence with potential extended geographic locations.
• Regular and reliable attendance.
• Effectively coordinates and communicates with Sales and Service departments to ensure guests experience is met.
• Ensures all vehicles meets all pre-delivery requirements.
• Drive between dealerships to pick up or drop off other vehicles.
• Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
• Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
• Makes key tags for vehicles.
• Other duties as assigned by management.

Connaissances

Age requirement

Driver's license

Description du poste

Smart Motors Toyota in Wisconsin is seeking a Product Specialist to deliver an exceptional guest experience. You will present vehicle features during test drives, maintain up-to-date product knowledge, and guide guests to further information as models change.

The role requires 18+ with a valid license, reliable attendance, and the ability to travel between locations as needed. The company offers competitive pay, a comprehensive benefits package, and strong training and development opportunities.