Product Specialist

Eaton; Waukesha (WI); On-site; USD 71,000 - 105,000; Full time

Job summary

Eaton in Waukesha, WI is seeking a Product Specialist to translate RFQs into accurate customer proposals within the Power Systems Division. You will collaborate with sales, engineering and manufacturing to ensure timely, compliant quotes and orders.

The role emphasizes technical communication, lean practices, and knowledge of transformer products. Relocation is provided for qualified candidates.

Qualifications

• Bachelor’s degree from an accredited institution.
• 1 year of engineering, product support, customer service, inside sales, or proposals experience.
• Relocation assistance available for candidates outside 50-mile radius of Waukesha, WI.
• ERP and quotation systems experience is a bonus.

Responsibilities

• Create transformer proposals daily based on RFQs and specifications.
• Review specifications for customer requirements, pricing, lead times and options.
• Process orders, verify PO vs proposals, and manage change orders.
• Approve and negotiate pricing within guidelines.
• Collaborate with teams to meet deadlines and support customers.
• Support quotation programs and act as liaison between engineering and sales.
• Apply lean tools and know standards (ANSI, IEEE, CSA, NEMA).
• Participate in ISO work instructions and site visits.

Skills

Power systems knowledge

Technical communication

Attention to detail

MS Office proficiency

Proposal writing

Education

Bachelor’s degree

Tools

SAP

Job description

Are you a technical person who enjoys working with people? Do you thrive on working in a fast paced environment where your contributions are crucial to the success of the team and the business? If so, read on. Eaton is looking for our next Product Specialist to join our Power Systems Division. We are looking for a technically minded person who wants to find their next opportunity on the business side of Engineered To Order product.

This role is located in Waukesha, WI. Relocation assistance will be provided.

The expected annual salary range for this role is $71000- $105000a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The primary function of the Product Specialist is to serve as a skilled technical communicator who prepares accurate and well-written customer proposals based on requests for quotes or specifications. This role uses the Power Systems Division (PSD) quotation system and works closely with a dynamic, fast-paced team that interacts with all areas of the organization, from front-end sales through manufacturing.

In this role you will:

• Create multiple transformer proposals daily based on customer RFQs, specifications, one-lines, and related documentation, ensuring accuracy and completeness.
• Review specifications to confirm customer requirements, product fit, pricing features, lead times, and identify exceptions, alternatives, and special testing or documentation needs.
• Process multiple orders daily by verifying purchase orders and specifications against proposals, resolving discrepancies, assembling documentation for engineering, and managing customer change orders.
• Approve and negotiate pricing within established guidelines using competitive feedback and market knowledge.
• Collaborate with team members to meet proposal deadlines and provide technical support to customers, agents, and internal departments.
• Support quotation programs through training, testing, and improvement suggestions, and act as a liaison between engineering, marketing, scheduling, and customers.
• Apply lean tools for continuous improvement and maintain knowledge of industry standards such as ANSI, IEEE, CSA, and NEMA.
• Participate in ISO work instruction development, customer visits, plant tours, and occasional site visits.

Qualifications:

Basic Qualifications:

• Bachelor’s degree from an accredited institution
• One (1) year of engineering, product support, customer service, inside sales, or proposals experience
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• Relocation assistance will be provided for candidates that reside outside a 50-mile radius of Waukesha, WI

Preferred Qualifications:

• One or more years of experience using ERP and quotation systems would be a bonus
• Two or more years of experience in technical marketing, manufacturing, or engineering is a plus

Skills:

Knowledge of electric power distribution transformers and their components and accessories

Knowledge of typical applications, equipment, systems and standards for electric power distribution transformers

Excellent oral, interpersonal and written skills with the ability to effectively communicate

Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy

Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.