Product Specialist

Indium Corporation; Town of New Hartford (NY); On-site; USD 62,500 - 72,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Retirement plan

Volunteer opportunities

Paid holidays

Job summary

A leading manufacturing firm is seeking a Product Specialist responsible for researching and analyzing customer and market data. This role supports customer business requirements and internal departments while managing product line resources. Candidates should possess a degree in a technical field and have up to 2 years of relevant experience. The position offers a salary range of $62,500 to $72,000 annually, along with benefits including health insurance and retirement plans.

Qualifications

• Bachelor’s degree in a technical field; MBA preferred.
• Up to 2 years experience in customer service and marketing preferred.
• Excellent oral and written communication skills are essential.
• Strong research, analytical, and problem-solving skills required.
• Proficiency in PC and Microsoft Office is necessary.

Responsibilities

• Research and analyze market data to assist internal departments.
• Maintain product stewardship responsibilities for specified products.
• Develop proficiency in Indium products and overall technology.
• Provide product and process training within Indium and to customers.
• Support the launch of new products with necessary materials.

Skills

Customer service experience

Marketing knowledge

Communication skills

Organizational skills

Data-mining skills

Analytical skills

Problem-solving skills

Education

Bachelor’s degree in a technical field

MBA preferred

Tools

Microsoft Office

Job description

Overview

JOB SUMMARY: The Product Specialist is responsible for researching and analyzing customer and market data; facilitating customer and prospective customer business by ensuring that requirement of both the customer and Indium Corporation are met; and serving as a product line resource to internal departments including sales, operations, R and D and other marketing groups on matters requiring support.

Responsibilities

• Maintain product stewardship responsibilities for the products specified (price sheets, lead times, technical data sheets, SDS sheets, product rationalization, etc.).
• Benchmark Indium’s technical data sheets to leading competitors and implement best practice and high value content to Indium’s literature.
• Collect and compile global and regional market related data (market size, growth rates, major customers, pricing, technical trends, market share, competitor analysis – by application segment) for use in strategic plan and day-to-day decision-making.
• Develop proficiency in Indium products, markets and overall technology.
• Provide product and process training within Indium, to customers, and to industry conferences.
• Using Indium’s SimLab, as well as equipment at equipment partner sites, execute process optimization, product characterization and benchmark testing of Indium’s soldering materials to meet/exceed defined performance requirements.
• Support the launch of new products with technical data sheets, presentations, sales tools, training tools, and launch packages.
• Work with product manager to analyze pricing guidelines and recommend regional adjustments.
• Be a resource to sales by highlighting market opportunities; breaking down barriers; creating regionally specific sales tools; and communicating to product management needs such as new products, new sales tools, etc.
• Support technical personnel in composing and publishing articles.
• Support Marcom programs such as trade show selection and media relationships as requested.
• Support R and D through beta site development and monitoring.
• Perform other duties or special projects as assigned.

Requirements

• Bachelor’s degree in a technical field (chemistry, physics, engineering, etc.); MBA preferred
• Up to 2 years experience in customer service and marketing preferred
• Excellent oral and written communication skills
• Excellent organizational skills
• PC and Microsoft Office proficiency
• Strong data-mining, research, analytical and problem-solving skills necessary

Shift/Site

Monday - Friday

Office Hours: 8:00am - 5:00pm

301 Woods Park Drive, Clinton, NY

Wage Disclosure

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$62,500- $72,000 annually

Equal Opportunity

Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be given consideration without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.