Product Specialist

igus Inc.; Rumford (RI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Company-paid HSA medical plan

Company-paid dental

Company-paid life

Long term disability insurance

3% safe harbor retirement company0con

20 PTO days per year + 9 holidays

Subsidized lunch on-site

Job summary

igus Inc. in the United States seeks a dynamic professional to support the drylin product line growth across the U.S., Canada, and Mexico. You will collaborate with customers, sales, and engineering to meet revenue and satisfaction goals, acting as a liaison for product knowledge and project management.

The role requires strong technical communication, hands-on product expertise, and willingness to travel. You will engage in trade shows, marketing support, and ongoing training development to

Qualifications

• Bachelor's degree in Engineering or equivalent;Technical Sales experience preferred.
• Strong technical communication; ability to present technical concepts to customers.
• Willingness to travel nationally and internationally.
• Self-starter with team orientation, organization, and time management.

Responsibilities

• Provide technical support in assigned Product groups to the US teams.
• Keep material and product knowledge up to date.
• Work with product expert systems and online tools to identify suitable products to reduce costs or improve technology for customers.
• Act as primary project manager on projects including direct contact with customers, RSMs, Inside Sales and Engineering.
• Assist in pricing both standard and custom parts to help create timely quotes and support sales teams.
• Coordinate with igus Germany on projects and programs.
• Develop and maintain training program for new hires and ongoing training in alignment with Training and Development.
• Assist Product Manager in Trade Show planning and coordination, including attending Trade Shows as needed.
• Observe market and competition situation.
• Assist in marketing activities such as catalog, digital content, and printed materials.
• Coordinate and conduct sales campaigns: focused mailings and digital media.
• Help establish and maintain special project-lists and competition lists with the Product Manager.

Skills

Technical sales experience

MS Office proficiency

Education

Bachelor's degree in Engineering or related field

Tools

MS Office

Job description

General Description

This position shall report directly to the drylin Product Manager and will be responsible for assisting in the growth of the entire product line in the United States, Canada and Mexico. The position will be working closely with key customers, sales, and engineering to ensure revenue and customer satisfaction goals are met.

General Description

This position shall report directly to the drylin Product Manager and will be responsible for assisting in the growth of the entire product line in the United States, Canada and Mexico. The position will be working closely with key customers, sales, and engineering to ensure revenue and customer satisfaction goals are met.

Responsibilities

• Provide technical support in the assigned Product groups to the US teams
• Keeping material and product knowledge up to date
• Working with product expert systems and online tools to identify suitable products to reduce the costs and / or improve the technology for customers
• Act as primary project manager on projects as defined by the Product Manager including direct contact with customers, RSM’s, Inside Sales and Engineering
• Assist in pricing both standard and custom parts to help create timely quotes and support sales teams
• Working with igus Germany on a regular basis on projects and programs
• Develop and maintain training program for new hires and ongoing training plan and be able to provide training in alignment with the Training and Development Department
• Assist Product Manager in Trade Show planning and coordination including walking Trade Shows as needed
• Ongoing observation and analysis of market and competition situation
• Assist in marketing activities such as catalog, digital content, and printed materials
• Coordinate and conduct sales campaigns: based on projects, focused mailings. These will include box mailings as well as digital media.
• Help establish and maintain special project-lists and competition lists with the Product Manager

Requirements

• Bachelor’s degree, preferable in Engineering or equivalent combination of education and experience in Technical Sales experience required
• Strong technical skills: able to present technical concepts; provide customers with hands‑on technique using our products
• National and international Travel on some occasions
• Self-starter; motivated, team focused and results driven with developed organizational, and time management skills
• Outstanding verbal and written communication skills
• Proficient in the use of MS Office

Benefits

• Competitive base salary with ongoing growth opportunities
• Complete benefits package:
• co. paid HSA medical plan
• co. paid dental
• co. paid life
• long term disability insurance
• 3% safe harbor retirement company contribution
• 20 Paid Time Off days per year, plus 9 holidays
• Subsidized lunch on-site