Product Specialist

ABB; Pinetops (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401k Savings Plan

Paid time off (vacation)

Job summary

ABB is seeking a Product Specialist Lead to support the Product Manager, optimize the offering portfolio, and translate market requirements into actionable development. The role is onsite in Pinetops, NC with potential future hybrid opportunities.

Responsibilities include market analysis, defining product specs, and developing business cases for offerings and cost reductions, while collaborating with global teams to launch new offerings.

Qualifications

• Bachelor’s degree is required.
• 2+ years of experience in related field is required.
• Expertise in product support and customer-facing positions.
• Experience with quotes, proposals, and resolving issues related to customer concerns.
• Well-versed experience with SAP, Excel, and MRP systems is a plus.
• Willingness to travel up to 15%.

Responsibilities

• Understands and follows global or assigned area standards, market and customer requirements, and their impact on the offering portfolio.
• Conducts valuation of market size and trends and competitor analyses including identification of offering gaps and evaluates ABB’s position.
• Ensures whether technical solutions can be used across the product group’s offering portfolio to the maximum possible extent.
• Manages the technical specification of the product(s) assigned and supports the Product Manager in developing the business case on offering developments, maintenance, and cost reduction.
• Follows major warranty cases and quality cost drivers for the assigned offering and ensures quick resolution.
• Collects and analyses standards, market requirements, and customer needs and values as inputs for developing a product roadmap.
• Supports the global Product Manager in creating business case for development projects or offering transfers.
• Prepares offering market communication materials, including support for new offering launches.

Skills

Product support

Customer-facing

SAP

Excel

MRP systems

Travel up to 15%

Education

Bachelor’s degree

Tools

SAP

Excel

MRP systems

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Product Specialist Lead

__

Supports the Product Manager in optimizing the offering portfolio and return on investment. Ensures that ABB has a full understanding of market requirements in a specific area and can transform those requirements into offering specifications and development activities. Performs various offering lifecycle activities supporting the development, launch, maintenance, pricing, and profitability.

The work model for the role is: Onsite in Pinetops, NC. Some hybrid opportunities in the future.

Key Responsibilities

• Understands and follows global or assigned area standards, market and customer requirements, and their impact on the offering portfolio.
• Conducts valuation of market size and trends and competitor analyses including identification of offering gaps and evaluates ABB’s position.
• Ensures whether technical solutions can be used across the product group’s offering portfolio to the maximum possible extent.
• Manages the technical specification of the product(s) assigned and supports the Product Manager in developing the business case on offering developments, maintenance, and cost reduction.
• Follows major warranty cases and quality cost drivers for the assigned offering and ensures quick resolution.
• Collects and analyses standards, market requirements, and customer needs and values as inputs for developing a product roadmap.
• Supports the global Product Manager in creating business case for development projects or offering transfers.
• Prepares offering market communication materials, including support for new offering launches.

Qualifications

• Bachelor’s degree is required.
• 2+ years of experience in related field is required.
• Expertise in product support and customer-facing positions.
• Experience with quotes, proposals, and resolving issues related to customer concerns.
• Well-versed experience with SAP, Excel, and MRP systems is a plus.
• Willingness to travel up to 15%.

What's In It For You

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

ABB is an Equal Employment Opportunity and affirming Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

ABB Benefit Summary For Eligible US Employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World.

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.