Product Specialist

Review Planner; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Review Planner is seeking a Product Specialist to drive product improvements by gathering customer insights and educating stakeholders on platform features. You will collaborate with the development team on feedback, conduct demonstrations, and resolve product issues to enhance user experience.

Ideal candidates bring a business or marketing background with strong communication and presentation skills, and a customer-centric mindset.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Proven experience as Product Specialist or similar in tech.
• Strong understanding of product lifecycle management.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Collaborate with development team on customer feedback and trends for product iterations.
• Conduct demonstrations and training sessions.
• Provide expert advice and resolve product issues.
• Maintain knowledge of market trends, competitors, and customer needs.
• Work with marketing on product messaging and positioning.

Skills

Communication skills

Presentation skills

Interpersonal skills

Customer-centric mindset

Problem-solving

Ability to simplify complex info

Education

Bachelor's degree in Business or Marketing

Job description

Review Planner is a leading service helping businesses secure 100% real 5-star Google reviews. Real people, no bots. 100% safe. We deliver 5-10 reviews per month, with the flexibility to cancel anytime.

We are seeking a Product Specialist to join our dynamic team and innovate future versions of our platform.

About Us

At Review Planner, we understand the transformative power of authentic reviews. Our mission is to help clients build trust and visibility through genuine Google review strategies.

The Role

As Product Specialist, you'll gather customer insights to drive product improvements and educate stakeholders on platform features and benefits.

Key Responsibilities

• Collaborate with development team on customer feedback and trends for product iterations.
• Conduct demonstrations and training sessions.
• Provide expert advice and resolve product issues.
• Maintain knowledge of market trends, competitors, and customer needs.
• Work with marketing on product messaging and positioning.

Requirements

The ideal candidate will have:

• A Bachelor's degree in Business, Marketing, or related field.
• Proven experience as Product Specialist or similar in tech.
• Strong understanding of product lifecycle management.
• Excellent communication, presentation, and interpersonal skills.
• Ability to simplify complex information.
• Customer-centric mindset and problem-solving.
• Familiarity with Google reviews and reputation platforms is advantageous.

Why Join Us?

We offer a stimulating, inclusive environment with competitive remuneration, professional growth, and work in online reputation management.

If passionate about product development and customer engagement, apply to redefine Google review growth.

Review Planner is an Equal Opportunity Employer, celebrating diversity and inclusivity.