Product Specialist

Designer Health Centers; Atlanta (GA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Travel reimbursement

Training provided

Autonomy

Career growth

Job summary

ODRA is seeking an experienced Product Trainer to lead customer, dealer, and internal training initiatives across North America. This field-based role emphasizes hands-on equipment training and building strong customer relationships.

You will develop training materials, support new product launches, and travel to customer sites across the United States and Canada. Collaborating with Sales, Service, and Engineering, you’ll ensure training content stays current and enables customer success.

Qualifications

• 5+ years of experience in equipment or technical training or related roles.
• Direct experience with road sweepers strongly preferred.
• Experience with heavy equipment or fleet operations is an asset.
• Strong understanding of mechanical, hydraulic, electrical, and vehicle systems.
• Excellent communication and presentation skills.
• Willingness to travel across North America.

Responsibilities

• Support new equipment deliveries and customer onboarding.
• Deliver in-person and virtual training for customers, dealers, operators, mechanics, and internal teams.
• Conduct equipment walkarounds and hands-on operator training.
• Train customers on safe operation and preventive maintenance.
• Develop training materials and job aids.
• Collaborate with Sales, Service, Engineering, and Product teams.
• Travel to customer locations across the United States to provide training.
• Assist with trade shows, dealer meetings, and product demos.
• Gather customer feedback and share insights with teams.
• Be a product knowledge resource and advocate for customer success.

Skills

Equipment training

Technical training

Road sweepers

Public speaking

Fleet operations

Mechanical systems

Microsoft 365

Travel readiness

Tools

PowerPoint

Excel

Teams

Job description

Product Trainer - North America

Train Customers. Build Expertise. Drive Success.

ODRA is a fast-growing North American manufacturer on a strong upward trajectory across the U.S. and Canada. Demand for our premium street sweeping equipment is accelerating-and we're expanding our team to support continued growth.

About The Role

ODRA is seeking an experienced Product Trainer to lead customer, dealer, and internal training initiatives across North America. This field-based role is ideal for someone with road sweeper, municipal equipment, heavy equipment, or commercial fleet experience who enjoys teaching others and building strong customer relationships.

The Product Trainer will be responsible for delivering hands‑on equipment training, developing training materials, supporting new product launches, and serving as a trusted technical resource for customers, dealers, operators, and service technicians. They will be an extension of sales and supporting open territories with demos and follow-ups.

Preferred locations:

Atlanta, GA; Dallas, TX; or within proximity to a major airport.

What You'll Be Doing

• Support new equipment deliveries and customer onboarding activities
• Deliver in-person and virtual training programs for customers, dealers, operators, mechanics, and internal teams
• Conduct equipment walkarounds, operational demonstrations, and hands‑on operator training
• Train customers on safe operation, preventive maintenance, troubleshooting, and best practices
• Develop and maintain training materials, presentations, videos, guides, and job aids
• Partner with Sales, Service, Engineering, and Product teams to ensure training content remains current and accurate
• Travel to customer locations throughout the United States to provide training and product support
• Assist with trade shows, dealer meetings, customer events, and product demonstrations
• Gather customer feedback and communicate insights to internal teams
• Serve as a product knowledge expert and advocate for customer success

What You Bring

• 5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a related role
• Direct experience with road sweepers strongly preferred
• Experience with heavy equipment, municipal equipment, construction equipment, commercial trucks, or fleet operations considered an asset
• Strong understanding of mechanical, hydraulic, electrical, and vehicle systems
• Excellent communication, presentation, and interpersonal skills
• Ability to engage audiences in both classroom and field environments
• Strong organizational and problem‑solving abilities
• Self‑motivated and comfortable working independently across North America
• Proficiency with Microsoft 365 tools, including Teams, PowerPoint, Word, and Excel
• Valid driver's license and clean driving record
• Valid passport or ability to travel throughout the United States and Canada without restrictions

What You'll Get At ODRA

• Competitive salary
• Employer‑paid health insurance premiums (medical)
• Paid time off
• Travel expense reimbursement
• Company‑provided training and product education
• Autonomy and flexibility in a field‑based role
• Real career growth as the company continues to expand

Travel Requirements

• Travel up to 60‑70% throughout North America
• Ability to travel freely throughout the United States and Canada
• Residence in Atlanta, GA, Dallas, TX, or near a major airport preferred

If you're passionate about equipment, enjoy helping customers succeed, and want to grow with a company that's gaining real momentum across North America- ODRA is ready for you.