Product Solution Owner - Consumer Data Product Area (CDP & CRM)

Trissential, LLC; Chicago (IL); On-site; USD 134,000 - 144,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays and PTO

Career development and advancement

Job summary

Trissential, LLC is seeking a Product Solution Owner for the Consumer Data Product Area in Chicago. You will shape multi-year strategy for CDP and CRM, guiding data platforms, media, and privacy-focused solutions while leading an onshore/offshore delivery model.

You will partner with business and tech leaders to drive enterprise data initiatives, manage a diverse team, and influence executive decisions. Strong Agile delivery and stakeholder management are essential to success.

Qualifications

• 8+ years of experience in Product Ownership, Product Management, or related role.
• Experience leading cross-functional teams in complex technology environments.
• Strong stakeholder management and communication skills from exec to technical teams.
• Experience building and managing product roadmaps and strategic initiatives.
• Strong understanding of Agile methodologies and product delivery frameworks.

Responsibilities

• Establish and maintain relationships with business stakeholders across functions.
• Translate objectives into strategic product roadmaps and actionable plans.
• Facilitate discussions with exec leadership and engage technical teams in solutions.
• Lead the Consumer Data Product Team to deliver development and support initiatives.
• Collaborate with architecture and engineering to convert requirements into solutions.
• Prioritize product demand based on measurable value and strategic goals.
• Develop a long-term vision for CDP, CRM, and media-focused data solutions.
• Coordinate dependencies and ensure on-time, quality delivery.
• Drive Agile delivery and continuously improve team performance.
• Stay informed on industry trends in CDP, CRM, data privacy, and AI.

Skills

Product Ownership

Cross-functional leadership

Stakeholder management

Agile delivery

Roadmapping

Strategic thinking

CRM/CDP knowledge

Data product

Education

Bachelor's degree in Business/IT/CS/Marketing

Product ownership/Agile/Scrum certs desirable

Tools

BlueConic

Bloomreach

Databricks

Job description

Overview

Location: Onsite in Chicago, IL or Milwaukee WI (more than 3 days per week)

Employment type: Full-time

Are you passionate about transforming consumer data into business value? Trissential is seeking a Product Solution Owner - Consumer Data Product Area (CDP & CRM) to join our client's team in Chicago. This is an exciting opportunity to shape the future of customer engagement, data-driven marketing, and consumer insights while leading a high-performing team responsible for delivering innovative data products and platforms.

If you thrive at the intersection of business strategy, technology, and customer experience, this role offers the chance to make a significant impact across the organization.

What's in It for You?

• Own and influence the multi-year strategy and roadmap for a highly visible Consumer Data Product Area
• Partner directly with business and technology leaders to drive enterprise-wide data initiatives
• Lead a talented team of onshore, offshore, internal, and external resources
• Shape the future of customer engagement through CDP, CRM, media, and privacy-focused solutions
• Work with cutting-edge consumer data technologies and platforms
• Gain exposure to executive stakeholders and influence key business decisions
• Drive measurable business outcomes through OKRs, product strategy, and agile delivery practices

Your Role & Responsibilities

• Establish and maintain strong relationships with business stakeholders across multiple functions
• Translate business objectives into strategic product roadmaps and actionable development plans
• Facilitate discussions with executive leadership while also engaging technical teams on solution design and implementation approaches
• Lead the Consumer Data Product Team, ensuring successful delivery of both development and support initiatives
• Collaborate with architecture and engineering teams to transform business requirements into technical solutions
• Identify, prioritize, and manage product demand based on measurable business value and strategic objectives
• Develop and execute a long-term vision for Consumer Data Platforms, CRM capabilities, and media-focused data solutions
• Coordinate dependencies across teams, ensuring quality delivery and alignment with business goals
• Drive Agile product delivery while continuously optimizing team performance and outcomes
• Stay informed on industry trends related to CDPs, CRM technologies, data privacy, AI, and digital marketing innovation

Skills & Experience You Should Possess

• 8+ years of experience in Product Ownership, Product Management, or a closely related role
• Proven experience leading cross-functional teams in complex technology environments
• Strong stakeholder management and communication skills with the ability to engage audiences from executive leadership to technical teams
• Experience building and managing product roadmaps and strategic initiatives
• Strong understanding of Agile methodologies and product delivery frameworks
• Experience identifying business needs and translating them into technical requirements
• Demonstrated ability to navigate ambiguity and drive decisions in evolving environments
• Expertise in Consumer Data Platforms (CDP) and Customer Relationship Management (CRM) solutions
• Knowledge of marketing communications channels including Email, SMS, and MMS platforms
• Experience working with media and customer data ecosystems

Bonus Points If You Have

• Experience with BlueConic
• Experience with Bloomreach
• Experience with Databricks
• Knowledge of first-party data privacy regulations and best practices
• Familiarity with AI-driven marketing and consumer data solutions
• Experience managing globally distributed teams
• Background in large-scale customer engagement or consumer-focused organizations

Education & Certifications You Need

• Bachelor's degree in Business, Information Technology, Computer Science, Marketing, or a related field
• Advanced degree preferred but not required
• Product ownership, Agile, Scrum, or product management certifications are highly desirable

What We Offer

At Trissential, we value innovation, collaboration, and the ability to make a measurable impact. By joining our client's team, you'll help shape the future of consumer data and customer engagement while working alongside talented professionals in a supportive environment.

• Competitive Compensation – You choose the model that works best for you, both with company-sponsored benefits! $134,000-$144,000 annually or $79-$89 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Paid Holidays and Paid Time Off
• Career Development and Advancement – Expleo is a global company in 29 Countries worldwide with a high focus on development
• Strong Team Culture – Collaborate with experienced professionals who value precision, performance, and teamwork

This opportunity is available only to candidates who are currently authorized to work in the United States.